2.4(top 20%)
impact factor
1.1K(top 20%)
papers
37.6K(top 10%)
citations
94(top 5%)
h-index
2.5(top 20%)
impact factor
1.2K
all documents
40.1K
doc citations
151(top 5%)
g-index
The graph shows the changes in the impact factor of Managing Service Quality and its corr
if-computation
This graph shows how the impact factor of Managing Service Quality is computed. The left axis depicts the number of papers published in years X-1 and X-2, and the right axis displays their citations in year X.