2.4(top 20%)
impact factor
1.1K(top 20%)
papers
37.6K(top 10%)
citations
94(top 5%)
h-index
2.5(top 20%)
impact factor
1.2K
all documents
40.1K
doc citations
151(top 5%)
g-index
distribution
The graph shows the number of publications with a given number of citations of Managing Service Quality. The data are presented on a logarithmic scale for the sake of clarity.