About
Technology
Issues
FAQ
Search
Rankings
Journals
Disciplines
Institutions
Schools/Departments
Field Rankings
Scientometrics
★★(★)
Articles
h
-index
g
-index
Journals
Co-Authors
Publications (by citations)
Publications (by year)
Citation Distribution
Citing Bodies
Top Citing Authors
Top Citing Institutions
Top Citing Schools
Top Citing Journals
Top Citing Disciplines
exaly
›
Authors
›
Jochen Wirtz
›
Journal Rankings
Jochen Wirtz
National University of Singapore
124
(top 2%)
papers
9.6K
(top 2%)
citations
53
(top 1%)
h
-index
99
(top 1%)
g
-index
140
all documents
10.8K
doc citations
1.6K
citing journals
105
times ranked
Filter by:
Citations (Lifetime)
|
Paper Citations (lifetime)
|
Citations (year)
|
Paper Citations (year)
|
Publications (Lifetime)
|
Publications (year)
1
st
most cited author
in
Journal of Service Management
(lifetime) [with 2,357 citations]
1
st
most cited author
in
Journal of Service Management
(2018) [with 1,036 citations]
1
st
most cited author
in
Journal of Service Theory and Practice
(2020) [with 260 citations]
1
st
most cited author
in
The Cornell Hotel and Restaurant Administration Quarterly
(2002) [with 106 citations]
1
st
most cited author
in
Journal of Revenue and Pricing Management
(2003) [with 99 citations]
1
st
most cited author
in
Service Industries Journal
(2016) [with 91 citations]
1
st
most cited author
in
Journal of Service Management Research
(lifetime) [with 29 citations]
1
st
most cited article
in
Journal of Service Management
(lifetime) [with 12 citations]
2
nd
most cited author
in
Journal of Service Management
(2002) [with 382 citations]
2
nd
most cited article
in
Journal of Service Management
(lifetime) [with 17 citations]
2
nd
most cited article
in
Journal of Service Research
(lifetime) [with 11 citations]
3
rd
most cited author
in
Journal of Service Management
(2004) [with 510 citations]
3
rd
most cited author
in
Journal of Business Research
(1999) [with 327 citations]
3
rd
most cited author
in
Asia Pacific Journal of Management
(1998) [with 72 citations]
3
rd
most cited author
in
Journal of Services Marketing
(2000) [with 71 citations]
3
rd
most cited article
in
Managing Service Quality
(lifetime) [with 6 citations]
4
th
most cited author
in
Journal of Service Management
(lifetime) [with 1,407 citations]
4
th
most cited author
in
Journal of Service Management
(2013) [with 494 citations]
4
th
most cited author
in
Journal of Service Theory and Practice
(lifetime) [with 260 citations]
4
th
most cited author
in
Journal of Services Marketing
(2008) [with 238 citations]
4
th
most cited author
in
Journal of Service Management
(2007) [with 215 citations]
4
th
most cited author
in
Journal of Marketing Management
(2017) [with 181 citations]
5
th
most cited author
in
Journal of Retailing
(2001) [with 829 citations]
5
th
most cited author
in
Journal of Services Marketing
(lifetime) [with 813 citations]
5
th
most cited author
in
Service Science
(2010) [with 54 citations]
5
th
most cited article
in
Journal of Services Marketing
(lifetime) [with 10 citations]
6
th
most cited author
in
Journal of Service Research
(2003) [with 319 citations]
6
th
most cited author
in
Journal of Services Marketing
(2010) [with 220 citations]
6
th
most cited author
in
Journal of Revenue and Pricing Management
(lifetime) [with 148 citations]
6
th
most cited author
in
Journal of Service Management
(1995) [with 89 citations]
6
th
most cited author
in
Journal of Service Management
(1999) [with 84 citations]
7
th
most cited author
in
Journal of Service Research
(2007) [with 324 citations]
8
th
most cited author
in
Journal of Service Management
(2019) [with 278 citations]
8
th
most cited author
in
Journal of Service Management
(2009) [with 63 citations]
8
th
most cited author
in
The Cornell Hotel and Restaurant Administration Quarterly
(2007) [with 62 citations]
9
th
most cited author
in
Journal of the Academy of Marketing Science
(2018) [with 144 citations]
10
th
most cited author
in
Journal of Retailing
(2000) [with 243 citations]
10
th
most cited author
in
Psychology and Marketing
(2000) [with 147 citations]
11
th
most cited author
in
Psychology and Marketing
(2022) [with 144 citations]
11
th
most cited author
in
Journal of Service Management
(2003) [with 66 citations]
12
th
most cited author
in
Managing Service Quality
(2008) [with 71 citations]
12
th
most cited author
in
Journal of Service Management
(2022) [with 68 citations]
12
th
most cited author
in
Tourism Management
(2022) [with 57 citations]
12
th
most cited author
in
Journal of Consumer Psychology
(2001) [with 54 citations]
13
th
most cited author
in
Journal of Service Research
(2013) [with 136 citations]
13
th
most cited author
in
Journal of Service Research
(2009) [with 132 citations]
13
th
most cited article
in
Developments in Marketing Science: Proceedings of the Academy of Marketing Science
(lifetime) [with 5 citations]
14
th
most cited author
in
Journal of the Academy of Marketing Science
(2007) [with 261 citations]
14
th
most cited author
in
Journal of Service Management
(2010) [with 154 citations]
14
th
most cited author
in
Journal of Services Marketing
(2004) [with 125 citations]
14
th
most cited author
in
Social Indicators Research
(2000) [with 84 citations]
15
th
most cited author
in
Journal of Interactive Marketing
(2020) [with 113 citations]
18
th
most cited author
in
Journal of Services Marketing
(2003) [with 66 citations]
20
th
most cited author
in
The Cornell Hotel and Restaurant Administration Quarterly
(lifetime) [with 168 citations]
21
st
most cited author
in
Foundations and Trends in Marketing
(lifetime) [with 25 citations]
23
rd
most cited author
in
Journal of the Academy of Marketing Science
(2004) [with 138 citations]
23
rd
most cited author
in
Business Strategy Review
(lifetime) [with 41 citations]
24
th
most cited author
in
Internet Research
(2016) [with 62 citations]
26
th
most cited author
in
Journal of Service Management
(2020) [with 102 citations]
26
th
most cited author
in
Journal of Service Management
(2015) [with 61 citations]
28
th
most cited author
in
Journal of Retailing
(2014) [with 64 citations]
32
nd
most cited author
in
Journal of Business Research
(2021) [with 342 citations]
33
rd
most cited author
in
Journal of Service Research
(2014) [with 126 citations]
35
th
most cited author
in
Journal of Service Research
(lifetime) [with 1,141 citations]
38
th
most cited author
in
Managing Service Quality
(lifetime) [with 215 citations]
40
th
most cited author
in
Journal of the Academy of Marketing Science
(2010) [with 123 citations]
42
nd
most cited author
in
Journal of Retailing
(lifetime) [with 1,136 citations]
54
th
most cited author
in
Journal of Service Research
(2017) [with 64 citations]
65
th
most cited author
in
Service Science
(lifetime) [with 54 citations]
86
th
most cited author
in
Psychology and Marketing
(lifetime) [with 323 citations]
site/software ©
exaly
; All materials licenced under
CC by-SA
.