Jochen Wirtz

124(top 2%)

papers

9.6K(top 2%)

citations

53(top 1%)

h-index

99(top 1%)

g-index

140

all documents

10.8K

doc citations

1.6K

citing journals

105

times ranked

1^st most cited author in The Cornell Hotel and Restaurant Administration Quarterly (2002) [with 106 citations of 1 articles]

1^st most cited paper in The Cornell Hotel and Restaurant Administration Quarterly (2002) [with 106 citations of an article]

1^st most cited paper in Service Industries Journal (2016) [with 91 citations of an article]

1^st most cited paper in Organizational Dynamics (2020) [with 28 citations of an article]

1^st most cited paper in Journal of Revenue and Pricing Management (2002) [with 49 citations of an article]

1^st most cited paper in Journal of Revenue and Pricing Management (2003) [with 99 citations of an article]

1^st most cited author in Journal of Service Management (2018) [with 1036 citations of 1 articles]

1^st most cited paper in Journal of Service Management (2018) [with 1036 citations of an article]

1^st most cited author in Journal of Service Management (lifetime) [with 2357 citations of 16 articles]

1^st most cited paper in Journal of Service Management (lifetime) [with 2357 citations of an article]

1^st most cited author in Journal of Service Theory and Practice (2020) [with 260 citations of 1 articles]

1^st most cited paper in Journal of Service Theory and Practice (2020) [with 260 citations of an article]

1^st most cited paper in Journal of Service Theory and Practice (lifetime) [with 260 citations of an article]

1^st most cited paper in Foundations and Trends in Marketing (2015) [with 25 citations of an article]

1^st most published author in Journal of Service Management (lifetime) [with 12 articles having 1407 citations]

1^st most cited paper in Journal of Service Management Research (2020) [with 29 citations of an article]

1^st most cited paper in Journal of Service Management Research (lifetime) [with 29 citations of an article]

2^nd most cited paper in Asia Pacific Journal of Management (1998) [with 72 citations of an article]

2^nd most cited paper in Business Strategy Review (2004) [with 29 citations of an article]

2^nd most published author in Journal of Service Management (lifetime) [with 16 articles having 2357 citations]

2^nd most cited paper in Service Science (2010) [with 54 citations of an article]

2^nd most cited author in Journal of Service Management (2002) [with 382 citations of 2 articles]

2^nd most cited paper in Journal of Service Management (2004) [with 510 citations of an article]

3^rd most cited author in Journal of Business Research (1999) [with 327 citations of 1 articles]

3^rd most cited paper in Journal of Business Research (1999) [with 327 citations of an article]

3^rd most cited paper in Journal of Consumer Marketing (2019) [with 34 citations of an article]

3^rd most cited paper in Journal of Services Marketing (2000) [with 71 citations of an article]

3^rd most cited author in Journal of Services Marketing (2008) [with 238 citations of 1 articles]

3^rd most cited paper in Journal of Services Marketing (2008) [with 238 citations of an article]

3^rd most published author in Managing Service Quality (lifetime) [with 6 articles having 215 citations]

3^rd most published author in Journal of Service Research (lifetime) [with 9 articles having 822 citations]

3^rd most cited author in Journal of Service Theory and Practice (lifetime) [with 260 citations of 1 articles]

3^rd most cited paper in Journal of Service Management (2002) [with 382 citations of an article]

3^rd most cited author in Journal of Service Management (2004) [with 510 citations of 1 articles]

4^th most cited author in Journal of Marketing Management (2017) [with 181 citations of 1 articles]

4^th most cited paper in Journal of Marketing Management (2017) [with 181 citations of an article]

4^th most cited paper in Journal of Services Marketing (2010) [with 220 citations of an article]

4^th most cited author in Journal of Service Management (2013) [with 494 citations of 1 articles]

4^th most cited paper in Journal of Service Management (2013) [with 494 citations of an article]

4^th most cited author in Journal of Service Management (2007) [with 215 citations of 2 articles]

4^th most cited paper in Journal of Service Management (2007) [with 215 citations of an article]

4^th most cited author in Journal of Service Management (lifetime) [with 1407 citations of 12 articles]

5^th most cited paper in The Cornell Hotel and Restaurant Administration Quarterly (2007) [with 62 citations of an article]

5^th most cited author in Journal of Services Marketing (2010) [with 220 citations of 1 articles]

5^th most published author in Journal of Services Marketing (lifetime) [with 10 articles having 813 citations]

5^th most cited author in Journal of Services Marketing (lifetime) [with 813 citations of 10 articles]

5^th most cited author in Journal of Retailing (2001) [with 829 citations of 1 articles]

5^th most cited paper in Journal of Retailing (2001) [with 829 citations of an article]

5^th most cited author in Journal of Service Research (2007) [with 324 citations of 2 articles]

6^th most cited paper in Psychology and Marketing (2022) [with 144 citations of an article]

6^th most cited paper in Journal of Services Marketing (2001) [with 39 citations of an article]

6^th most cited paper in Managing Service Quality (2000) [with 27 citations of an article]

6^th most cited author in Journal of Revenue and Pricing Management (lifetime) [with 148 citations of 2 articles]

6^th most cited paper in Journal of Service Management (2022) [with 68 citations of an article]

6^th most cited paper in Journal of Service Management (1995) [with 89 citations of an article]

7^th most cited paper in Journal of the Academy of Marketing Science (2018) [with 144 citations of an article]

7^th most cited paper in Managing Service Quality (2001) [with 29 citations of an article]

7^th most cited author in Journal of Service Research (2013) [with 136 citations of 2 articles]

7^th most cited paper in Journal of Service Management (2019) [with 278 citations of an article]

8^th most cited author in Journal of the Academy of Marketing Science (2018) [with 144 citations of 1 articles]

8^th most cited paper in Journal of Revenue and Pricing Management (lifetime) [with 148 citations of an article]

8^th most cited paper in Journal of Service Management (2009) [with 63 citations of an article]

8^th most cited author in Journal of Service Management (2019) [with 278 citations of 3 articles]

9^th most cited author in Psychology and Marketing (2000) [with 147 citations of 1 articles]

9^th most cited paper in Psychology and Marketing (2000) [with 147 citations of an article]

9^th most cited author in Psychology and Marketing (2022) [with 144 citations of 1 articles]

9^th most cited paper in Journal of Service Research (2009) [with 132 citations of an article]

9^th most cited paper in Journal of Service Management (1999) [with 84 citations of an article]

9^th most cited paper in Journal of Service Management (lifetime) [with 1407 citations of an article]

10^th most cited paper in Journal of Applied Behavioral Science, The (2014) [with 29 citations of an article]

10^th most cited paper in Journal of the Academy of Marketing Science (2007) [with 261 citations of an article]

10^th most cited paper in Managing Service Quality (2008) [with 71 citations of an article]

10^th most cited author in Journal of Retailing (2000) [with 243 citations of 1 articles]

10^th most cited paper in Journal of Retailing (2000) [with 243 citations of an article]

10^th most cited author in Journal of Service Research (2009) [with 132 citations of 1 articles]

10^th most cited paper in Journal of Service Management (2003) [with 66 citations of an article]

11^th most cited paper in Social Indicators Research (2000) [with 84 citations of an article]

11^th most cited paper in Journal of Consumer Psychology (2001) [with 54 citations of an article]

11^th most cited paper in Managing Service Quality (2006) [with 38 citations of an article]

11^th most cited paper in Journal of Service Research (2007) [with 324 citations of an article]

11^th most cited author in Journal of Service Management (2010) [with 154 citations of 2 articles]

12^th most cited paper in Tourism Management (2022) [with 57 citations of an article]

12^th most cited author in The Cornell Hotel and Restaurant Administration Quarterly (lifetime) [with 168 citations of 2 articles]

12^th most cited author in Journal of the Academy of Marketing Science (2007) [with 261 citations of 1 articles]

12^th most cited author in Journal of Services Marketing (2004) [with 125 citations of 1 articles]

12^th most cited paper in Journal of Services Marketing (2004) [with 125 citations of an article]

12^th most cited paper in Journal of Service Management (2010) [with 154 citations of an article]

13^th most cited paper in The Cornell Hotel and Restaurant Administration Quarterly (lifetime) [with 168 citations of an article]

13^th most cited paper in European Business Review (2009) [with 21 citations of an article]

13^th most cited paper in Journal of Interactive Marketing (2020) [with 113 citations of an article]

14^th most cited paper in Journal of Services Marketing (2003) [with 66 citations of an article]

14^th most cited author in Journal of Interactive Marketing (2020) [with 113 citations of 1 articles]

15^th most cited paper in Journal of Service Research (2013) [with 136 citations of an article]

16^th most cited paper in Managing Service Quality (2003) [with 30 citations of an article]

17^th most cited paper in Journal of Service Management (2001) [with 21 citations of an article]

18^th most cited paper in Journal of Service Management (2015) [with 61 citations of an article]

18^th most cited paper in Foundations and Trends in Marketing (lifetime) [with 25 citations of an article]

18^th most cited paper in Journal of Service Management (2006) [with 40 citations of an article]

19^th most cited paper in Internet Research (2016) [with 62 citations of an article]

20^th most cited author in Journal of the Academy of Marketing Science (2004) [with 138 citations of 1 articles]

20^th most cited paper in Journal of the Academy of Marketing Science (2004) [with 138 citations of an article]

22^nd most cited author in Journal of Service Management (2020) [with 102 citations of 2 articles]

23^rd most cited paper in Journal of Retailing (2014) [with 64 citations of an article]

23^rd most cited paper in Journal of Service Management (2020) [with 102 citations of an article]

24^th most cited author in Journal of Business Research (2021) [with 342 citations of 3 articles]

24^th most cited paper in Journal of Air Transport Management (2009) [with 30 citations of an article]

24^th most cited paper in Cornell Hospitality Quarterly (2012) [with 21 citations of an article]

25^th most cited author in Journal of Service Research (2014) [with 126 citations of 1 articles]

25^th most cited paper in Journal of Service Research (2014) [with 126 citations of an article]

27^th most cited paper in Business Strategy Review (lifetime) [with 41 citations of an article]

28^th most cited paper in Journal of the Academy of Marketing Science (2010) [with 123 citations of an article]

28^th most cited paper in Journal of Retailing (lifetime) [with 1136 citations of an article]

29^th most cited author in Journal of the Academy of Marketing Science (2010) [with 123 citations of 1 articles]

29^th most cited paper in Journal of Services Marketing (lifetime) [with 813 citations of an article]

31^st most cited author in Managing Service Quality (lifetime) [with 215 citations of 6 articles]

32^nd most cited paper in Journal of Services Marketing (2018) [with 44 citations of an article]

33^rd most cited paper in Journal of Service Management (2017) [with 54 citations of an article]

36^th most cited author in Journal of Retailing (lifetime) [with 1136 citations of 3 articles]

36^th most cited paper in Journal of Service Management (2014) [with 26 citations of an article]

39^th most cited paper in Journal of Service Management (2016) [with 21 citations of an article]

41^st most cited paper in Service Science (lifetime) [with 54 citations of an article]

43^rd most cited paper in Journal of Service Research (2019) [with 21 citations of an article]

45^th most cited paper in Journal of Service Research (2017) [with 64 citations of an article]

46^th most cited paper in Psychology and Marketing (2016) [with 32 citations of an article]

48^th most cited author in Journal of Service Research (lifetime) [with 822 citations of 9 articles]

52^nd most cited paper in Journal of Marketing Management (lifetime) [with 181 citations of an article]

63^rd most cited paper in Journal of Business Research (2021) [with 342 citations of an article]

64^th most cited paper in European Journal of Marketing (2019) [with 24 citations of an article]

65^th most cited author in Psychology and Marketing (lifetime) [with 323 citations of 3 articles]

84^th most cited paper in Industrial Marketing Management (2013) [with 62 citations of an article]

92^nd most cited paper in Managing Service Quality (lifetime) [with 215 citations of an article]

Rankings

Scientometrics

Citing Bodies

Jochen Wirtz

National University of Singapore