41(top 10%)
papers
3.9K(top 5%)
citations
22(top 10%)
h-index
39(top 10%)
g-index
43
all documents
4.1K
doc citations
972
citing journals
105
times ranked
Top Journals (by citations)
| # | Journal | Articles | Citations | R ARank | R CRank |
|---|---|---|---|---|---|
| 1 | Journal of Service Management | 4 | 1,567 | 8 | 2 |
| 2 | Journal of Service Management | 4 | 744 | 32 | 16 |
| 3 | European Business Review | 4 | 325 | 10 | 6 |
| 4 | Total Quality Management and Business Excellence | 1 | 248 | 37 | 7 |
| 5 | Advances in Services Marketing and Management | 2 | 237 | 1 | 1 |
| 6 | Journal of Services Marketing | 3 | 214 | 40 | 59 |
| 7 | Journal of Business and Industrial Marketing | 5 | 188 | 22 | 34 |
| 8 | Industrial Marketing Management | 1 | 113 | 767 | 640 |
| 9 | Managing Service Quality | 2 | 105 | 23 | 67 |
| 10 | Journal of Product and Brand Management | 3 | 89 | 19 | 125 |
| 11 | International Journal of Mobile Communications | 1 | 71 | 80 | 30 |
| 12 | European Management Journal | 2 | 58 | 67 | 472 |
| 13 | Management Decision | 2 | 32 | 96 | 727 |
| 14 | Journal of Service Theory and Practice | 1 | 20 | 54 | 184 |
| 15 | Business Horizons | 1 | 16 | 166 | 593 |
| 16 | Journal of Co-operative Organization and Management | 1 | 11 | 14 | 57 |
| 17 | Journal of Marketing Management | 1 | 8 | 387 | 1.1K |
| 18 | Journal of Customer Behavior | 1 | 5 | 25 | 127 |