The graph shows the changes in the impact factor of Journal of Service Management and its the corresponding percentile for the sake of comparison with the entire literature. Impact Factor is the most common scientometric index, which is defined by the number of citations of papers in two preceding years divided by the number of papers published in those years.
How Influential is Journal of Service Management?
Journal of Service Management is the 128th out of 18,687 Social Sciences journals. This means the journal is among the top 1% in the science branch of Social Sciences.
How are inpact factors calculated?
The impact factor (IF) is calculated by counting citations from peer-reviewed journals only.
extended IF also counts citations from books and conference papers. However, no patent, abstract, working papers, online documents, etc., are covered.
