Journal of Services Marketing

3.8(top 10%)

impact factor

1.7K(top 20%)

papers

80.1K(top 5%)

citations

136(top 5%)

h-index

4.1(top 10%)

extended IF

1.8K

all documents

88.3K

doc citations

204(top 5%)

g-index

Top Authors (by article citations)

#	Author	Articles	Citations	R ARank	R CRank
1	Mohammad M Rahman	1	193	1	1
1	Jamie Carlson	1	193	1	1
1	Ranjit Voola	1	193	1	1
4	Tingting Zhang	1	155	1	1
4	Can Lu	1	155	1	1
6	Diego Monferrer Tirado	1	124	1	1
6	Miguel A Moliner	1	124	1	1
8	Kristina Heinonen	1	112	2	2
9	Taeshik Gong	1	80	1	2
10	Munyaradzi W Nyadzayo	1	71	2	1
10	Civilai Leckie	1	71	1	1
10	Lester W Johnson	1	71	2	1
13	Linda D Hollebeek	2	111	1	3
14	Hugo Guyader	1	53	1	1
15	Lisa Mcquilken	1	51	1	1
16	Jakob Trischler	2	68	1	2
16	Erin Hurley	1	42	1	1
16	Timo Dietrich	1	42	2	1
19	Tor W Andreassen	1	41	1	1
20	Deepak S Kumar	1	40	1	2
20	Keyoor Purani	1	40	2	2
22	Ko De Ruyter	1	34	2	2
23	Agung Yoga Sembada	1	32	1	1
24	Teresa Fernandes	1	30	1	4
24	Giampaolo Viglia	1	30	1	6
24	Jorge Matute	1	30	2	2
24	Maria Antónia Rodrigues	1	30	1	1
28	Anubhav Mishra	1	28	1	2
28	Anders Gustafsson	1	28	1	3
28	Lars Witell	1	28	1	3
31	Anita Zehrer	1	26	1	2
32	Jochen Wirtz	2	44	1	3
33	Mário Gomes Augusto	1	23	1	2
33	Elaine Wallace	1	23	1	1
33	Pedro Torres	1	23	2	2
33	Mário Augusto	1	23	1	2
37	Ashish Malik	1	21	3	2
37	Michel Tremblay	1	21	1	1
37	Liem Ngo	1	21	2	2
37	Russel Pj Kingshott	1	21	1	2
42	Vinh N Lu	1	20	2	4
42	Hung Trong Hoang	1	20	1	1
42	Sally Rao Hill	1	20	1	1
42	Sven Tuzovic	1	20	1	1
42	Loizos Heracleous	1	20	1	3
42	Morris George	1	20	1	1
48	Glauco De Vita	1	19	1	3
48	Hossein G Olya	1	19	2	7
48	Thorsten Gruber	1	19	1	2
48	Jamie Burton	1	19	1	1
48	Linda Nasr	1	19	1	3
48	Levent Altinay	1	19	1	4
48	Hossein Olya	1	19	1	1
56	Anna S Mattila	2	32	3	6
56	Francisco J Liébana-Cabanillas	1	18	1	6
56	Ayse Banu Elmadag	1	18	1	2
56	Francisco Muñoz-Leiva	1	18	1	5
60	Renaud Lunardo	1	17	1	1
61	Larissa M Sundermann	1	16	1	1
62	Kanika Meshram	1	15	1	1
63	Malika Chaudhuri	1	14	1	1
63	Joongwon Shin	1	14	1	2
63	Todd Pezzuti	1	14	1	2
63	Ben Shaw-Ching Liu	1	14	1	1
63	Yoo Hee Hwang	1	14	1	4
63	James M Leonhardt	1	14	1	1
63	Dilek Zamantılı Nayır	1	14	1	2
70	Carla Sofia Martins	1	12	1	2
70	Carol Azab	1	12	1	1
70	Gashaw Abeza	1	12	1	1
70	Lia Patricio	1	12	1	4
70	Terry Clark	1	12	1	1
70	Cheryl Burke Jarvis	1	12	1	1
76	Vai Shiem Leong	1	11	1	1
76	Piyush Sharma	1	11	2	6
76	Christine T Ennew	1	11	1	1
76	Zhan Wu	1	11	1	1
80	Kwon-Soo Kim	1	8	1	2
80	Maria-Eugenia Ruiz-Molina	1	8	1	2
80	Irene Gil-Saura	1	8	1	5
80	Christopher Anderson	1	8	1	1
80	Martina GGallarza	1	8	1	2
80	Ming Cheng	1	8	1	1
80	Chris K Anderson	1	8	1	1
87	Christina Sichtmann	1	7	1	3
87	Xiaodong Li	1	7	1	1
87	Jane Summers	1	7	1	2
87	Chuang Wang	1	7	1	2
87	Derek Ong	1	7	1	1
92	Jenny Lee	1	5	1	1
93	Jaime Dagostim Picolo	1	4	1	2
93	Harmen Oppewal	1	4	1	2
93	Gérson Tontini	1	4	1	2
93	Steve Baron	1	4	1	1
97	John G Lynch Jr	1	3	1	2
97	Tracy Rank-Christman	1	3	1	1

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Journal of Services Marketing

Top Authors (by article citations)