Journal of Service Management

11.0(top 1%)

impact factor

555(top 50%)

papers

28.1K(top 10%)

citations

85(top 10%)

h-index

11.7(top 1%)

impact factor

625

all documents

31.0K

doc citations

142(top 5%)

g-index

Top Schools (by citations)

#	School	Articles	Citations	R ARank	R CRank
1	Institute for Management Research	18	2,167	3	1
2	UQ Business School	12	1,335	16	8
3	School of Business and Economics	8	1,145	18	3
4	Research School of Management	4	1,142	4	1
5	Turku School of Economics	12	911	2	2
6	Faculty of Engineering	9	876	119	30
7	School of Business Administration	1	795	71	12
8	NUS Business School	5	647	22	12
9	School of Business and Economics	11	571	2	7
10	Department of Management and Engineering	10	566	19	17
11	Graduate School of Business	1	494	9	1
12	Department of Engineering	2	456	684	208
13	Department of Management	2	443	51	7
14	Business School	9	370	2	2
15	School of Business	4	352	6	7
16	Gabelli School of Business	10	256	2	5
17	Nottingham Business School	2	252	86	25
18	Manchester Business School	6	247	43	78
19	Department of Business Administration	2	231	1	3
20	Warwick Business School	3	218	174	119
21	Department of Industrial Engineering and Management	3	187	17	15
22	Department of Strategy and Management	3	169	1	4
23	McCoy College of Business Administration	1	165	1	1
24	Faculty of Business Economics	3	164	4	5
25	Daniels College of Business	1	162	46	16
25	Shidler College of Business	1	162	19	6
27	Institute of Technology Management	1	160	9	6
28	Faculty of Business and Law	1	157	37	9
29	Curtin Business School	3	156	24	24
30	Fox School of Business	3	150	48	47
31	College of Management	1	141	28	14
31	College of Business	5	141	5	23
31	Department of Electrical and Computer Engineering	1	141	73	20
34	Schumpeter School of Business and Economics	1	139	40	9
35	Department of Applied Economics	1	136	2	1
36	School of Business and Economics	3	120	7	12
37	John Molson School of Business	1	118	127	59
38	Griffith Business School	1	115	242	100
39	Department of Business Economics	1	113	2	1
39	Aston Business School	2	113	141	113
39	Business School	1	113	64	32
42	Department of International Relationship Management	1	106	1	2
43	Faculty of Industrial Engineering and Management	1	102	135	67
43	Department of Psychology	1	102	343	235
43	College of Business	3	102	2	4
46	Surrey Business School	5	99	11	39
47	Faculty of Medicine and Dentistry	1	96	1	1
48	Department of Medicine and Surgery	1	93	160	72
49	School of Business	3	92	20	30
49	Carlson School of Management	2	92	85	112
49	Louvain School of Management	1	92	28	15
49	Ivey Business School	2	92	39	32
49	School of Business Administration	2	92	25	41
54	Bristol Business School	1	85	98	64
55	College of Business and Economics	2	84	21	26
55	Faculty of Applied Economics	2	84	22	43
57	College of Business	2	81	44	51
57	Business School	2	81	5	3
57	Department of Psychology	2	81	9	9
60	Faculty of Business and Economics	2	74	1	3
61	School of Management Engineering	2	72	3	7
61	Business School	1	72	2	4
63	Faculty of Economics and Business	2	71	123	134
64	Institute of Systems Science	1	68	39	24
64	Department of Management and Marketing	1	68	27	9
66	Department of Management	1	67	28	36
66	Rutgers Business School	1	67	68	48
66	Faculty of Law and Economics	1	67	3	4
66	College of Business and Innovation	1	67	36	19
66	Department of Management	1	67	10	2
71	College of Business	2	64	5	14
72	Owen Graduate School of Management	2	63	55	99
72	Rotterdam School of Management	1	63	255	210
74	Shidler College of Business	1	59	7	19
75	Department of Hospitality and Tourism Management	1	57	31	21
76	School of Management	1	56	226	152
77	Business School	1	53	77	53
77	Department of Business Studies	1	53	54	38
77	Eli Broad College of Business	1	53	54	67
80	Birmingham Business School	1	52	184	139
80	Management School	1	52	118	74
80	Faculty of Economics and Business	1	52	19	25
80	Deusto Business School	1	52	34	25
84	School of Business Administration	2	50	8	30
84	Graduate School of Business and Law	2	50	15	25
86	Faculty of Industrial Design Engineering	1	48	114	76
86	Department of Business Studies	1	48	21	12
88	Department of Business Administration	1	47	42	43
88	Driehaus College of Business	2	47	8	18
90	Foster School of Business	1	46	54	70
91	Marshall School of Business	3	45	63	160
91	Tasmanian School of Business and Economics	3	45	12	47
93	Department of Marketing Management	1	43	10	5
94	Faculty of Economics	1	40	61	60
94	School of Management	1	40	80	74
94	Department of Business Administration	2	40	37	49
97	Department of Service Management	2	39	1	1
98	Department of Industrial and Management Engineering	1	38	48	33
98	School of Management	1	38	118	144
98	School of Engineering	1	38	64	84
98	School of Business	1	38	59	64
102	Department of Business Administration	1	34	37	58
102	School of Management	1	34	6	8
104	Department of Business	1	33	5	13
105	McDonough School of Business	1	32	81	94
105	Sauder School of Business	1	32	150	173
105	Department of Management	1	32	17	26
108	College of Business	1	28	5	9
108	Cranfield School of Management	1	28	84	110
108	School of Industrial Engineering	1	28	55	63
111	Faculty of Education	1	27	6	18
112	School of Business	1	26	12	19
113	Ingolstadt School of Management	3	25	2	13
113	Institute for Management	2	25	5	17
113	School of Business	1	25	35	63
116	Department of Business Administration	1	22	36	46
117	Department of Industrial Engineering	1	21	106	111
117	Department of Industrial and Information Systems Engineering	1	21	4	12
117	School of Management	1	21	205	185
117	School of Business	1	21	83	99
117	Department of Business Administration	1	21	45	68
117	Business School	1	21	57	82
117	Faculty of Business Administration	1	21	39	62
124	School of Business and Economics	1	20	108	142
124	Department of Management	1	20	76	79
126	Faculty of Education	1	19	138	155
127	Oulu Business School	1	18	47	72
127	Department of Psychology	1	18	37	66
129	Faculty of Business and Law	1	17	1	1
130	School of Applied Psychology	1	16	234	342
130	Spears School of Business	1	16	77	135
132	Department of Business Management	1	15	48	64
132	Faculty of Business Administration and Economics	1	15	9	22
132	Goodman School of Business	1	15	48	89
132	Faculty of Business and Economics	1	15	6	14
136	Tilburg School of Economics and Management	1	14	34	68
136	Schulich School of Business	1	14	205	306
136	Leavey School of Business	1	14	40	67
136	Department of Operations Management and Information Systems	1	14	7	15
136	College of Business	1	14	4	12
141	Institute of Business and Management	1	13	47	91
141	College of Business	2	13	99	215
141	Fox School of Business and Management	1	13	55	101
141	Faculty of Management and Business	1	13	48	57
141	Department of Management Studies	1	13	11	27
141	College of Business	1	13	28	41
141	Department of Business Administration	1	13	13	22
141	Inland School of Business and Social Sciences	1	13	6	10
149	Manning School of Business	1	12	36	52
149	Department of Management and Quantitative Methods	1	12	20	44
149	Department of Management	1	12	8	22
149	School of Management	1	12	5	15
149	College of Business and Economics	1	12	35	66
149	Newcastle Business School	1	12	124	197
155	Department of Management	1	11	28	59
156	Faculty of Business and Economics	1	9	83	205
156	Faculty of Economics and Business	1	9	71	167
158	Department of Business Administration	1	6	7	27
159	Department of Business Economics	1	5	15	47
160	School of Business and Economics	1	4	61	167
160	School of Management and Languages	1	4	52	150
160	Sabanci Business School	1	4	10	24
163	QUT Business School	1	3	100	237
163	Department of Management	1	3	25	49
163	Murdoch Business School	1	3	14	61
163	Department of Management	1	3	19	53
163	School of Business Administration	1	3	13	48
168	School of Management	1	2	69	187
168	Department of Financial Economics and Operations Management	1	2	5	33
170	Harvard Business School	1	0	61	142
170	Faculty of Business and Economics	1	0	14	79

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Citing Bodies

Journal of Service Management

Top Schools (by citations)