# | Title | Journal | Year | Citations |
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1 | The Role of Customer Gratitude in Relationship Marketing | Journal of Marketing | 2009 | 557 |
2 | Frontline employee motivation to participate in service innovation implementation | Journal of the Academy of Marketing Science | 2010 | 233 |
3 | Customer positivity and participation in services: an empirical test in a health care context | Journal of the Academy of Marketing Science | 2013 | 222 |
4 | Operations management and corporate entrepreneurship: The moderating effect of operations control on the antecedents of corporate entrepreneurial activity in relation to innovation performance | Journal of Operations Management | 2011 | 169 |
5 | Willingness-to-punish the corporate brand for corporate social irresponsibility | Journal of Business Research | 2013 | 159 |
6 | Why provide an online review? An extended theory of planned behavior and the role of Big-Five personality traits | Computers in Human Behavior | 2010 | 135 |
7 | Voting with their feet or activism? Institutional investors’ impact on CEO turnover | Journal of Corporate Finance | 2012 | 130 |
8 | Shareholder Litigation, Reputational Loss, and Bank Loan Contracting | Journal of Financial and Quantitative Analysis | 2014 | 107 |
9 | The impact of the manager–shareholder conflict on acquiring bank returns | Journal of Banking and Finance | 2003 | 99 |
10 | ONE HAT TOO MANY: KEY EXECUTIVE PLURALITY AND SHAREHOLDER WEALTH | Strategic Management Journal | 1997 | 92 |
11 | Fund Flow Volatility and Performance | Journal of Financial and Quantitative Analysis | 2010 | 91 |
12 | Perceived risk, moral philosophy and marketing ethics: mediating influences on sales managers' ethical decision-making | Journal of Business Research | 2002 | 76 |
13 | Livestreaming vs pre-recorded | European Journal of Marketing | 2018 | 73 |
14 | Tacit knowledge sharing between IT workers | Management Research Review | 2012 | 66 |
15 | The attraction of contributors in free and open source software projects | Journal of Strategic Information Systems | 2013 | 65 |
16 | A three-level examination of the cascading effects of ethical leadership on employee outcomes: A moderated mediation analysis | Journal of Business Research | 2018 | 65 |
17 | Trading rule profits in european currency spot cross-rates | Journal of Banking and Finance | 1996 | 60 |
18 | Abusive Supervision, Psychological Distress, and Silence: The Effects of Gender Dissimilarity Between Supervisors and Subordinates | Journal of Business Ethics | 2018 | 58 |
19 | Director capital and corporate disclosure quality | Journal of Accounting and Public Policy | 2013 | 57 |
20 | Ambidexterity in new ventures: The impact of new product development alliances and transactive memory systems | Journal of Business Research | 2017 | 55 |
21 | Leveraging customers’ multiple identities: identity synergy as a driver of organizational identification | Journal of the Academy of Marketing Science | 2012 | 53 |
22 | (null) | Journal of Business Ethics | 2001 | 52 |
23 | Integrating business risk into auditor judgment about the risk of material misstatement: The influence of a strategic-systems-audit approach | Accounting, Organizations and Society | 2010 | 52 |
24 | (null) | Journal of Business Ethics | 1999 | 48 |
25 | Drivers of supply chain integration and the role of organizational culture | Business Process Management Journal | 2016 | 48 |
26 | Exploring Sarbanes–Oxley’s effect on attitudes, perceptions of norms, and intentions to commit financial statement fraud from a general deterrence perspective | Journal of Accounting and Public Policy | 2010 | 41 |
27 | Marketing’s theoretical and conceptual value proposition: opportunities to address marketing’s influence | AMS Review | 2020 | 38 |
28 | An Analysis of the Acquisition and Disposition of Real Estate Assets | Journal of Real Estate Research | 1989 | 38 |
29 | The Effects of Perceived Control on Venture Capitalist Investment Decisions: A Configurational Perspective | Entrepreneurship Theory and Practice | 2014 | 36 |
30 | Web-enabled wireless technology: an exploratory study of adoption and continued use intentions | Behaviour and Information Technology | 2013 | 31 |
31 | Study on supply chain strategy based on cost income model and multi-access edge computing under the background of the Internet of Things | Neural Computing and Applications | 2020 | 30 |
32 | Ideas, innovations, and networks: a new policy model based on the evolution of knowledge | Policy Sciences | 2013 | 27 |
33 | Leader Trust, Competence, LMX, and Member Performance: A Moderated Mediation Framework | Psychological Reports | 2017 | 27 |
34 | The trickle-down effect of empowering leadership: a boundary condition of performance pressure | Leadership and Organization Development Journal | 2020 | 27 |
35 | Speak my language or look like me? – Language and ethnicity in bilingual customer service recovery | Journal of Business Research | 2017 | 26 |
36 | Mature Consumers Speak: Insights on Information Search and Self-Efficacy for Service Purchases | Services Marketing Quarterly | 2012 | 23 |
37 | Congruence effects of contingent reward leadership intended and experienced on team effectiveness: The mediating role of distributive justice climate | Journal of Occupational and Organizational Psychology | 2018 | 21 |
38 | The Negative Consequences of Measurement Model Misspecification: A Response to Aguirre-urreta and Marakas | MIS Quarterly: Management Information Systems | 2012 | 19 |
39 | The social context of informal commuting: Slugs, strangers and structuration | Transportation Research, Part A: Policy and Practice | 2011 | 16 |
40 | An Exact Algorithm for Hierarchically Well-Formulated Subsets in Second-Order Polynomial Regression | Technometrics | 2009 | 15 |
41 | The impact of CEO turnover on firm performance around interim successions | Journal of Management and Governance | 2014 | 15 |
42 | Value Relevance of Multinationality: Evidence from Korean Firms | Journal of International Financial Management and Accounting | 2015 | 12 |
43 | The efficacy of regulatory intervention: Evidence from the distribution of informed option trading | Journal of Banking and Finance | 2013 | 11 |
44 | The puzzling behavior of short sellers around earnings announcements | Journal of Financial Intermediation | 2014 | 10 |
45 | Loyalty to Social Ventures in Social Media: The Role of Social Cause Involvement, Identification, and Commitment | Journal of Nonprofit and Public Sector Marketing | 2016 | 10 |
46 | Context specificity in use of price information sources | Journal of Consumer Marketing | 2010 | 8 |
47 | The Effect of Online Review Configurations, Prices, and Personality on Online Purchase Decisions: A Study of Online Review Profiles on eBay | Journal of Internet Commerce | 2013 | 8 |
48 | Watch out: Themes in timepiece communities of counterfeit consumption | Journal of Consumer Behaviour | 2013 | 8 |
49 | Sustaining Collaborative Effort in Work Teams: Exchange Ideology and Employee Social Loafing | Sustainability | 2020 | 8 |
50 | Marketing Implications of Nonmusical Sounds | Journal of Business and Psychology | 1998 | 7 |