1.1(top 50%)
impact factor
137(top 50%)
papers
1.0K(top 50%)
citations
15(top 50%)
h-index
1.4(top 50%)
impact factor
257
all documents
1.2K
doc citations
28(top 50%)
g-index

Top Articles

#TitleJournalYearCitations
1Conceptualizing Value: A Service-ecosystem ViewJournal of Creating Value2017136
2A Systematic Review of Artificial Intelligence and Robots in Value Co-creation: Current Status and Future Research AvenuesJournal of Creating Value201880
3On Value and Value Creation in Service: A Management PerspectiveJournal of Creating Value201775
4Why Do We Need Research on Value Co-destruction?Journal of Creating Value201759
5Leadership Agility for Organizational AgilityJournal of Creating Value201953
6Customer Value Creation in Multichannel Systems: The Interactive Effect of Integration Quality and Multichannel ComplexityJournal of Creating Value201742
7Brain Waves Predict Success of New Fashion Products: A Practical Application for the Footwear Retailing IndustryJournal of Creating Value201539
8The Consumer in the Age of CoronavirusJournal of Creating Value202037
9Practising Value Innovation through Artificial Intelligence: The IBM Watson CaseJournal of Creating Value201928
10Customer Value ManagementJournal of Creating Value201722
11Creating Value with Artificial Intelligence: A Multi-stakeholder PerspectiveJournal of Creating Value202020
12Building Customer-centric Organizations: Shaping Factors and BarriersJournal of Creating Value201619
13Examining the Role of Psychological Ownership and Feedback in Customer Empowerment StrategiesJournal of Creating Value201617
14Transforming Business Value through Digitalized Networks: A Case Study on the Value Drivers of AirbnbJournal of Creating Value201717
15Customer Value Creation for Risky Products: The Role of Brand Trust and Trusting BeliefsJournal of Creating Value201817
16Creating Superior Customer Value in the Now EconomyJournal of Creating Value202017
17Value Dominant LogicJournal of Creating Value201716
18Marketing and Value CreationJournal of Creating Value202016
19Consumer Brand Value Co-creation TypologyJournal of Creating Value201915
20Embodied Value Co-creation: A Turn-taking Perspective on Service Encounter InteractionsJournal of Creating Value201714
21What’s in It for Me? The Creation and Destruction of Value for Firms from StakeholdersJournal of Creating Value201713
22Towards a Broader Value Discourse: Understanding Sustainable and Public Value PotentialJournal of Creating Value201713
23Value-creating Boards—Diversity and Evolved ProcessesJournal of Creating Value201810
24ING’s Agile Transformation—Teaching an Elephant to RaceJournal of Creating Value201910
25Can Equalizing Educational Endowments Between Men and Women Create More Female Self-employed Value in Nigeria?Journal of Creating Value201910
26Not so ‘Eco’ Service Ecosystems: Value Co-destruction Practices Affecting Vulnerable Patients in Special TransportJournal of Creating Value202110
27Creating Value through Social Media: Fresh Evidence from Cultural OrganizationsJournal of Creating Value20189
28From Strategic Planning to Strategic Agility PatternsJournal of Creating Value20199
29Value Creation and Efficiency: Incompatible or Inseparable?Journal of Creating Value20188
30Shifts in Organizational Culture When Implementing AgilityJournal of Creating Value20198
31An Agile Approach to Service Innovation: Creating Valuable Service Innovation with Agile Resource IntegrationJournal of Creating Value20208
32Value Creation within AI-enabled Data PlatformsJournal of Creating Value20197
33Just Follow the Yellow Brick Road: A Manager's Guide to Implementing Value Creation in Your OrganizationJournal of Creating Value20156
34Consumer Co-creation of Value in mHealth (Mobile Health) ServiceJournal of Creating Value20176
35Co-creating Value in People’s Interactions with Cognitive Assistants: A Service-System ViewJournal of Creating Value20186
36Critically Exploring Value Destruction to Create More ValueJournal of Creating Value20196
37Value Expectation, Expression and EstimationJournal of Creating Value20165
38Value Creation in Business Services through the Prism of Experience Economy: Conceptualizing Value-in-experienceJournal of Creating Value20165
39What Is Value and How Is It Managed?Journal of Creating Value20175
40Operationalizing Relative Customer ValueJournal of Creating Value20175
41Co-creating Value from Social Media: A FrameworkJournal of Creating Value20195
42Organizational Agility and Value CreationJournal of Creating Value20195
43Making Products That Matter: How Value-driven Development Accelerates Your TeamsJournal of Creating Value20195
44How the Creative Class Co-creates a City’s Brand Identity: A Qualitative StudyJournal of Creating Value20215
45How Do Privacy Laws Impact the Value for Advertisers, Publishers and Users in the Online Advertising Market? A Comparison of the EU, US and ChinaJournal of Creating Value20225
46The Right Choice—What Does It Mean? Groundbreaking Research from the Early Days of Customer Value ManagementJournal of Creating Value20154
47Flipping the Value Creation ModelJournal of Creating Value20164
48Customer Value Is Not Just Created, It Is Formally ManagedJournal of Creating Value20174
49Consumer Value and TimeJournal of Creating Value20174
50From a Mission Statement to a Sense of Mission: Emotion Coding to Strengthen Digital EngagementsJournal of Creating Value20184