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International Journal of Service Science, Management, Engineering, and Technology
›
Top Articles
International Journal of Service Science, Management, Engineering, and Technology
Computer Science
,
Information Systems
0.9
(top 16%)
Impact Factor
1
(top 16%)
extended IF
18
(top 18%)
H-Index
122
authors
317
papers
1.7K
citations
251
citing journals
422
citing authors
Most Cited Articles of International Journal of Service Science, Management, Engineering, and Technology
Title
Year
Citations
Toward a Service (Eco)Systems Perspective on Value Creation
2012
140
Evaluating the Effects of Service Quality, Customer Satisfaction, and Service Value on Behavioral Intentions with Life Insurance Customers in India
2017
36
Typology for Modular Service Design
2012
28
Pareto Optimal Solution Selection for a Multi-Site Supply Chain Planning Problem Using the VIKOR and TOPSIS Methods
2017
26
Importance of Marketing Mix Elements in Determining Consumer Purchase Decision in the Retail Market
2021
25
Deep Learning in Plant Diseases Detection for Agricultural Crops
2020
24
Data Security for Software as a Service
2015
24
Multimodal Sentiment Analysis
2019
23
Investigation of Customer Knowledge Management
2017
22
Quality Function Deployment in Higher Education
2014
22
Perceptual Metrics Quality
2017
21
Measurement of Service Efficiency in Different Types of Banking Services
2013
21
Risks Related to Lean Six Sigma Deployment and Sustainment Risks
2018
19
Employee Welfare Measures in Public and Private Sectors
2015
18
The Virtual Computing Lab (VCL)
2014
18
An IT Service Engineering and Management Framework (ITS-EMF)
2011
18
Foundations of Open Semantic Service Networks
2013
18
Quality Facets in Educational Process for Enhanced Knowledge Creation
2015
17
Automatic Generation Control of Thermal-Thermal-Hydro Power Systems with PID Controller using Ant Colony Optimization
2015
17
Agile Innovation
2020
17
Semantics and Agents Oriented Web Personalization
2015
16
Replication and Resubmission Based Adaptive Decision for Fault Tolerance in Real Time Cloud Computing
2016
16
Big Data and Analytics
2017
15
Using Marketing to Implement a Strategic Plan
2018
15
Quality Evaluation of Health Care Establishment Utilizing Fuzzy AHP
2017
14
0
1
2
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How are inpact factors calculated?
The impact factor (IF) is calculated by counting citations from peer-reviewed journals only.
extended IF
also counts citations from books and conference papers. However, no patent, abstract, working papers, online documents, etc., are covered.
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