0.9(top 16%)
Impact Factor
1(top 16%)
extended IF
18(top 18%)
H-Index
122
authors
317
papers
1.7K
citations
251
citing journals
422
citing authors

Most Cited Articles of International Journal of Service Science, Management, Engineering, and Technology

TitleYearCitations
Toward a Service (Eco)Systems Perspective on Value Creation2012140
Evaluating the Effects of Service Quality, Customer Satisfaction, and Service Value on Behavioral Intentions with Life Insurance Customers in India201736
Typology for Modular Service Design201228
Pareto Optimal Solution Selection for a Multi-Site Supply Chain Planning Problem Using the VIKOR and TOPSIS Methods201726
Importance of Marketing Mix Elements in Determining Consumer Purchase Decision in the Retail Market202125
Deep Learning in Plant Diseases Detection for Agricultural Crops202024
Data Security for Software as a Service201524
Multimodal Sentiment Analysis201923
Investigation of Customer Knowledge Management201722
Quality Function Deployment in Higher Education201422
Perceptual Metrics Quality201721
Measurement of Service Efficiency in Different Types of Banking Services201321
Risks Related to Lean Six Sigma Deployment and Sustainment Risks201819
Employee Welfare Measures in Public and Private Sectors201518
The Virtual Computing Lab (VCL)201418
An IT Service Engineering and Management Framework (ITS-EMF)201118
Foundations of Open Semantic Service Networks201318
Quality Facets in Educational Process for Enhanced Knowledge Creation201517
Automatic Generation Control of Thermal-Thermal-Hydro Power Systems with PID Controller using Ant Colony Optimization201517
Agile Innovation202017
Semantics and Agents Oriented Web Personalization201516
Replication and Resubmission Based Adaptive Decision for Fault Tolerance in Real Time Cloud Computing201616
Big Data and Analytics201715
Using Marketing to Implement a Strategic Plan201815
Quality Evaluation of Health Care Establishment Utilizing Fuzzy AHP201714