Journal of Service Theory and Practice

4.3(top 10%)

impact factor

342(top 50%)

papers

6.2K(top 20%)

citations

37(top 20%)

h-index

4.5(top 10%)

extended IF

383

all documents

7.0K

doc citations

60(top 20%)

g-index

Top Institutions (by citations)

#	Institutions	Citations
1	Griffith University	100
2	University of Salerno	99
3	University of Adelaide	90
4	Queensland University of Technology	87
5	University of Naples Federico II	64
6	Curtin University	63
7	University of Porto	58
8	Karlstad University	58
9	University of Queensland	53
10	University of Auckland	48
11	University of Turku	42
12	RMIT University	42
13	University of Wollongong	41
14	University of the Sunshine Coast	39
15	University of Canterbury	38
16	Swinburne University of Technology	35
17	Sapienza University of Rome	34
18	University of Canberra	34
19	University of Newcastle	34
20	Freie Universität Berlin	33
21	University of Western Australia	33