Services Marketing Quarterly

1.3(top 50%)

impact factor

651(top 50%)

papers

5.6K(top 20%)

citations

31(top 20%)

h-index

1.4(top 50%)

extended IF

1.2K

all documents

6.5K

doc citations

48(top 20%)

g-index

Top Authors (by article citations)

#	Author	Articles	Citations	R ARank	R CRank
1	Emin Babakus	6	236	1	7
1	Nicholas Ashill	1	137	12	5
3	Ceridwyn King	2	135	8	7
3	Debra Ann Grace	2	135	7	10
5	Kavita Srivastava	1	113	1	1
6	Zillur Rahman	3	142	7	17
6	Faisal Talib	1	111	6	4
9	Muslim Amin	1	105	11	8
10	Andrew M Forman	1	84	1	1
11	Dwayne D Gremler	1	68	7	11
11	Michael A Mccollough	1	68	2	2
13	Beomjoon Choi	2	75	2	4
14	Kevin Elliott	1	62	2	1
15	Iris Vilnai-Yavetz	4	78	1	7
15	Shaked Gilboa	4	80	2	4
15	Osman M Karatepe	5	188	9	14
18	Hyunju Shin	2	76	2	4
19	Kara Chan	2	63	9	13
20	Babu P George	1	45	8	3
20	Manoj Edward	1	45	2	2
22	Hasan KiliÇ	1	44	1	5
23	Paurav Shukla	1	39	9	13
24	Srabanti Mukherjee	1	37	5	8
24	Charles Jebarajakirthy	2	70	5	7
24	Biplab Datta	2	70	2	2
24	Amit Shankar	3	78	2	5
28	K G Magnus Hultman	1	36	5	13
28	Vinit Parida	1	36	20	29
28	Rana Mostaghel	1	36	2	3
28	Dooyoung Shin	1	36	2	2
28	Pejvak Oghazi	1	36	4	7
28	Kevin M Elliott	1	36	1	4
34	Ankit Kesharwani	1	35	3	6
34	Vassilis Dalakas	5	73	1	3
36	Teresa Fernandes	1	34	8	9
36	Katherine Taken Smith	4	45	2	4
38	Wymer Ww Jr	1	32	13	17
38	Galia Fuchs	1	32	4	7
40	Peter Zackariasson	3	50	1	1
40	Darryl W Miller	3	44	1	5
40	Timothy L Wilson	4	45	1	3
43	Yuhui Gao	1	28	2	5
44	Mark S Rosenbaum	2	46	10	12
44	Catherine Prentice	4	74	5	10
44	Nitin Gupta	1	27	3	3
47	Anna S Mattila	2	45	21	27
47	Riza Casidy	4	74	3	6
49	Nichola Robertson	1	24	2	5
50	Ian Phau	1	23	18	26
50	Arpita Khare	1	23	24	26
50	Michael Lwin	1	23	2	5
53	Jamie Carlson	1	22	10	17
53	Anil Bilgihan	1	22	18	27
55	Ali Ihtiyar	1	21	3	6
55	Enping Mai	1	21	1	3
55	Fadi M Alkhateeb	1	21	7	7
55	Judy A Siguaw	2	23	6	23
55	Pilsik Choi	1	21	1	1
55	Judy A Wagner	1	21	1	1
61	Rik Paul	1	19	1	1
61	David Amani	1	19	2	1
63	Ronald B Larson	1	18	6	4
63	Ananda Sabil Hussein	1	18	3	6
63	Edward Shih-Tse Wang	2	33	6	18
63	Radityo Putro Handrito	1	18	1	1
63	Nils Wåhlin	1	18	1	2
63	Raditha Hapsari	1	18	1	4
63	Robert E Carter	1	18	2	6
70	Lisa Schuster	1	17	5	9
70	Vessélina Tossan	1	17	1	1
70	Turgay Avci	1	17	4	13
73	Park Thaichon	4	48	7	12
73	Younis Jabarzadeh	1	16	1	4
73	Keis Ohtsuka	1	16	3	12
73	Brian King	2	29	22	27
73	Paul Speck	1	16	2	5
73	Constanza Bianchi	1	16	11	24
73	Arash Vahdat	1	16	1	2
80	Anat Rafaeli	2	15	8	28
80	Julian Ming-Sung Cheng	1	15	10	16
82	Akiko Ueno	1	14	2	10
82	Efi Tsitskari	1	14	1	6
82	Noha El-Bassiouny	1	14	4	9
82	Sara Hamed	1	14	1	2
82	Praveen Aggarwal	1	14	7	11
82	Abhishek Dwivedi	1	14	6	14
88	Koushiki	1	13	3	4
90	Amanda T Beatson	1	12	5	18
90	Siegfried P Gudergan	1	12	14	31
90	Ian N Lings	1	12	7	23
90	George	1	12	12	25
90	Amber L Stephenson	1	12	5	9
95	Young-Han Lee	1	11	3	12
95	Alisha Ali	1	11	2	9
95	Eyal Gamliel	2	17	1	12
95	Lok Man Lee	1	11	1	1
95	Earl D Honeycutt	6	40	2	5
95	Ram Herstein	2	17	1	15
101	Sara Quach Thaichon	1	10	9	13
101	Liliana L Bove	1	10	8	18
101	Nabil Ghantous	1	10	4	5
101	Musa Pınar	4	30	1	3
101	Ramzi Fayed	1	10	1	2
101	Kwabena Frimpong	1	10	2	11
101	Denise Jarratt	1	10	3	8
101	Sandra Mottner	1	10	3	5
109	Mario G Vafeas	1	9	3	9
109	Harshit Maurya	1	9	1	3
109	Utkarsh	2	10	1	5
109	Khurram Sharif	1	9	1	2
109	Eric G Harris	2	13	2	10
109	Subhash Jha	1	9	3	10
115	Muhammad Kashif	1	8	25	60
115	Steven D'Alessandro	1	8	9	27
115	Ruth Rentschler	1	8	4	26
115	Felix Mavondo	1	8	16	45
115	Anna N N Hui	1	8	5	10
115	Abdel Monim Shaltoni	1	8	2	8
115	Mattias Jacobsson	1	8	3	6
115	Miguel Ángel Zúñiga	2	8	2	8
115	Achchuthan Sivapalan	1	8	2	5
115	Muhammad Kashif	1	8	11	22
115	Kenneth A Heischmidt	1	8	4	9
115	Vivienne S Y Leung	1	8	1	1
115	Lester W Johnson	1	8	27	48
115	Leanne Carter	1	8	1	1
115	Robert J Kirsch	1	8	1	2
115	Frank C Tsai	1	8	1	3
115	David Gray	1	8	4	5
115	Ivonne M Torres	2	8	5	7
115	Manish Das	1	8	2	8
115	Aviv Shoham	1	8	15	25
136	Knut Kvale	1	7	2	3
136	F Javier Miranda	1	7	6	26
136	Shahron Williams van Rooij	1	7	2	11
136	Thomas Li-Ping Tang	1	7	21	40
136	Gillie Gabay	2	12	1	7
136	Kunal Swani	1	7	2	9
136	Antonio Chamorro-Mera	1	7	4	25
136	Sergio Rubio	1	7	4	17
136	Mohamed Zain	1	7	3	8
136	M Sadiq Sohail	1	7	8	30
136	Peter Hultén	2	11	2	12
136	Asbjørn Følstad	1	7	3	9
136	Easwar S Iyer	1	7	3	6
136	Hua Chang	1	7	3	7
150	Hsin-Chen Lin	1	6	2	7
150	Mary M Long	1	6	2	5
150	Hakan Cengİz	1	6	2	4
150	Craig Julian	1	6	10	20
150	Aaron D Arndt	1	6	6	11
150	Cecilia Lindh	1	6	1	6
150	Ana M Arboleda	1	6	4	6
150	A Jane Dunnett	1	6	1	1
150	Charles S Gulas	3	11	2	4
150	Emilia Rovira Nordman	1	6	2	9
150	Julio César Alonso Cifuentes	1	6	4	3
150	Cathleen S Jones	1	6	1	2
150	Andrew T Norman	1	6	1	4
163	Martin Bressler	1	5	1	1
163	Amulya Gurtu	1	5	4	13
163	Lars Lindbergh	1	5	3	4
163	Mahendra Kumar Shukla	1	5	1	3
163	Selen Savas-Hall	2	8	1	1
163	Tali Seger-Guttmann	2	8	2	7
163	Devashish Das Gupta	1	5	1	2
171	Pavel Štrach	1	4	2	8
171	Lorraine A Sheppard	3	8	5	24
171	Hannah S Lee	1	4	1	3
171	Russell Abratt	2	6	3	13
171	Malcolm Beynon	1	4	2	13
171	Michela Mingione	1	4	3	8
171	Kevin Celuch	1	4	8	14
171	Pia A Albinsson	1	4	6	16
171	Wei Shao	1	4	3	7
171	Tomáš Kincl	1	4	2	5
171	Rakshit Negi	1	4	1	4
171	Jenny Lee	1	4	6	7
171	Malcolm Beynon	1	4	2	7
171	Pingjun Jiang	1	4	1	5
171	Praneet Randhawa	1	4	1	3
171	Bidisha Burman	1	4	1	5
187	David J Burns	1	3	2	5
187	Monica B Fine	1	3	1	7
187	Theuns G Kotzé	1	3	3	8
187	Trang P Tran	2	4	1	7
187	Josivania Silva Farias	1	3	5	5
187	Emílio José Arruda Filho	1	3	9	18
187	Qingbin Wang	1	3	2	12
187	Pierre G Mostert	2	4	1	5
187	Renato Coda	1	3	1	2
187	Wolfgang Messner	1	3	7	19
187	Reza Shafiee	1	3	1	1
187	Cara-Lynn Scheuer	1	3	1	6
187	Hooman Estelami	1	3	11	17
187	Andrew B Artis	2	6	2	8
187	D Steven White	1	3	4	10
187	Jeff Langenderfer	1	3	3	4
187	Brian V Larson	1	3	1	3
187	Jin-Woo Kim	1	3	1	2
187	Ozcan Kilic	1	3	1	5
187	Michael Stoica	1	3	1	3
187	Edmund Prater	1	3	3	5
208	Sejin Ha	1	2	10	31
208	James Lappeman	1	2	3	13
208	Veronica L Thomas	1	2	7	19
208	Anssi Tarkiainen	1	2	5	22
208	Michelle Rydback	1	2	1	3
208	Joohyung Park	1	2	3	6
208	Mohd Haniff bin Jedin	1	2	1	5
208	Nivedita Bhanja	1	2	1	1
208	Jack L Ferracane	1	2	22	44
208	Nese Nasif	1	2	1	1
208	Kelly Moore	1	2	2	4
208	Sanna Sundqvist	1	2	7	20
208	Xiaojing Sheng	1	2	1	7
208	Eija Vaittinen	1	2	1	3
208	Erzsébet Németh	1	2	3	6
208	Peter Björk	1	2	12	32
208	Ruby Roy Dholakia	1	2	8	16
208	Doug Walker	1	2	2	10
226	M Ángeles Oviedo-García	1	1	4	18
226	Laszlo Konya	1	1	3	13
226	Ayon Chakraborty	1	1	6	15
226	Mario Castellanos-Verdugo	1	1	3	16
226	Francisco J Conejo	1	1	1	4
226	Robert M Schindler	1	1	5	13
226	Abhishek Vashishth	2	1	1	5
226	Rebecca Rast	1	1	1	1
226	Sandipan S Sen	1	1	1	3
226	Roger Lee Mendoza	1	1	6	11
226	Elizabeth Stanny	1	1	1	4
226	David Dowell	1	1	1	8
238	Rab Nawaz Lodhi	1	0	4	17
238	Arben Asllani	1	0	2	12
238	Megan C Good	1	0	2	10
238	Hafiz Amaad	1	0	1	3
238	Haesun Park-Poaps	1	0	3	7
238	Mohsin Abdur Rehman	1	0	4	14
238	Ioannis N Lagoudis	1	0	4	14
238	Bình Nghiêm-Phú	1	0	2	15
238	Al M Best	1	0	14	67
238	Francis Blasco	1	0	2	18
238	Jesus Garcia-Madariaga	1	0	2	25
238	Ana PedreÑo-Santos	1	0	1	2
238	Maria M Raciti	1	0	9	26
238	Diane Halstead	1	0	1	5
238	Valerie A Taylor	1	0	3	11

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