| 1 | Defining and Measuring Employability | Quality in Higher Education | 2001 | 459 |
| 2 | The value of student engagement for higher education quality assurance | Quality in Higher Education | 2005 | 364 |
| 3 | Building bridges: understanding student transition to university | Quality in Higher Education | 2012 | 292 |
| 4 | Student Satisfaction: Towards an empirical deconstruction of the concept | Quality in Higher Education | 2002 | 264 |
| 5 | Fifteen Years ofQuality in Higher Education | Quality in Higher Education | 2010 | 222 |
| 6 | Reconsidering Graduate Employability: The 'graduate identity' approach | Quality in Higher Education | 2001 | 194 |
| 7 | Producing New Workers: Quality, equality and employability in higher education | Quality in Higher Education | 2001 | 180 |
| 8 | Feeding the Beast or Improving Quality?: Academics' perceptions of quality assurance and quality monitoring | Quality in Higher Education | 2000 | 168 |
| 9 | Service quality in Higher Education using an enhanced SERVQUAL approach | Quality in Higher Education | 2004 | 168 |
| 10 | Measuring Quality and Performance in Higher Education | Quality in Higher Education | 2001 | 167 |
| 11 | Transforming quality evaluation | Quality in Higher Education | 2004 | 163 |
| 12 | Student Feedback [1] | Quality in Higher Education | 2003 | 162 |
| 13 | Assuring Quality/Resisting Quality Assurance: Academics’ responses to ‘quality’ in some Australian universities | Quality in Higher Education | 2006 | 139 |
| 14 | Developing a Holistic Model for Quality in Higher Education | Quality in Higher Education | 2002 | 129 |
| 15 | Quantifying Quality: The importance of student feedback | Quality in Higher Education | 2001 | 127 |
| 16 | Views from Below: Academics coping with quality | Quality in Higher Education | 2002 | 127 |
| 17 | Quality and Generic (Professional) Skills | Quality in Higher Education | 2000 | 116 |
| 18 | A Student-centred Conceptual Model of Service Quality in Higher Education | Quality in Higher Education | 2003 | 114 |
| 19 | 'Running Up the Down Escalator': Stressors and strains in UK academics | Quality in Higher Education | 2003 | 108 |
| 20 | Fifteen Years ofQuality in Higher Education(Part Two) | Quality in Higher Education | 2010 | 107 |
| 21 | Digitalisation in higher education: mapping institutional approaches for teaching and learning | Quality in Higher Education | 2019 | 105 |
| 22 | Rankings of Higher Education Institutions: A Critical Review | Quality in Higher Education | 2008 | 104 |
| 23 | Fantasy Higher Education: University and college league tables | Quality in Higher Education | 2000 | 103 |
| 24 | Using a research instrument for developing quality at the university | Quality in Higher Education | 2012 | 101 |
| 25 | Trance, Transparency and Transformation: The impact of external quality monitoring on higher education | Quality in Higher Education | 2003 | 98 |
| 26 | Outcomes of Quality Assurance: A Discussion of Knowledge, Methodology and Validity | Quality in Higher Education | 2008 | 96 |
| 27 | Enhancing Teaching Quality Through Peer Review of Teaching | Quality in Higher Education | 2005 | 95 |
| 28 | Are Students Customers? Perceptions of Academic Staff | Quality in Higher Education | 2007 | 92 |
| 29 | More Value to Defining Quality | Quality in Higher Education | 2008 | 92 |
| 30 | Student feedback systems in higher education: a focused literature review and environmental scan | Quality in Higher Education | 2012 | 91 |
| 31 | The Well‐being of the UK Academy, 1998–2004 | Quality in Higher Education | 2006 | 84 |
| 32 | Quality Management in Higher Education: Towards a Better Understanding of an Emerging Field | Quality in Higher Education | 2010 | 84 |
| 33 | Fitness for Purpose? National and Institutional Approaches to Publicising the Student Voice | Quality in Higher Education | 2007 | 75 |
| 34 | Impact of Quality Assurance: Overview of a discussion between representatives of external quality assurance agencies | Quality in Higher Education | 2006 | 74 |
| 35 | The Development of an Extended Course Experience Questionnaire | Quality in Higher Education | 2003 | 73 |
| 36 | Revisiting Key Skills: A Practical Framework for Higher Education | Quality in Higher Education | 2007 | 73 |
| 37 | The Work‐related Quality of Life Scale for Higher Education Employees | Quality in Higher Education | 2009 | 72 |
| 38 | Beyond TQM | Quality in Higher Education | 1995 | 71 |
| 39 | Does the Development of Mass Education Necessarily Mean the End of Quality? | Quality in Higher Education | 2002 | 71 |
| 40 | The End of Quality? | Quality in Higher Education | 2002 | 70 |
| 41 | TQM and Higher Education: A Critical Systems Perspective on Fitness for Purpose | Quality in Higher Education | 2007 | 69 |
| 42 | Student Engagement: The Key to Improving Survey Response Rates | Quality in Higher Education | 2008 | 69 |
| 43 | The Quality of the Student Experience: What can institutions learn from data relating to non-completion? | Quality in Higher Education | 2000 | 67 |
| 44 | Changing Academic Work Roles: The everyday realities challenging quality in teaching | Quality in Higher Education | 2000 | 66 |
| 45 | Want to Know About Quality in Higher Education? Ask an Academic | Quality in Higher Education | 2006 | 66 |
| 46 | Quality Assurance of Cross‐border Higher Education | Quality in Higher Education | 2006 | 65 |
| 47 | Assessing quality in higher education: new criteria for evaluating students’ satisfaction | Quality in Higher Education | 2011 | 65 |
| 48 | Conceptualising ‘quality work’ in higher education | Quality in Higher Education | 2018 | 64 |
| 49 | The Quality of Higher Education and Employability of Graduates | Quality in Higher Education | 2010 | 63 |
| 50 | Designing Academic Audit: Lessons learned in Europe and Asia | Quality in Higher Education | 2000 | 62 |