Journal of Service Research is the 1st out of 164 Business Studies journals. This means the journal is among the top 1% in the discipline of Business Studies. This Journal is the 4th out of 243 Industrial Relations journals. This means the journal is among the top 2% in the discipline of Industrial Relations. This Journal is the 23rd out of 460 Information Systems journals. This means the journal is among the top 5% in the sub-discipline of Information Systems. This Journal is the 38th out of 1,786 Business journals. This means the journal is among the top 3% in the sub-discipline of Business. This Journal is the 50th out of 2,293 Economics journals. This means the journal is among the top 3% in the discipline of Economics. This Journal is the 57th out of 1,026 Computer Science journals. This means the journal is among the top 6% in the discipline of Computer Science. This Journal is the 79th out of 2,945 Formal Sciences journals. This means the journal is among the top 3% in the science branch of Formal Sciences. This Journal is the 227th out of 18,687 Social Sciences journals. This means the journal is among the top 2% in the science branch of Social Sciences. This Journal is the 530th out of 11,479 Physical Sciences journals. This means the journal is among the top 5% in the science branch of Physical Sciences.
How are inpact factors calculated?
The impact factor (IF) is calculated by counting citations from peer-reviewed journals only.
extended IF also counts citations from books and conference papers. However, no patent, abstract, working papers, online documents, etc., are covered.