| # | Title | Journal | Year | Citations |
|---|
| 1 | Customer perceptions of e‐service quality in online shopping | International Journal of Retail and Distribution Management | 2005 | 783 |
| 2 | Identifying key factors affecting consumer purchase behavior in an online shopping context | International Journal of Retail and Distribution Management | 2003 | 572 |
| 3 | Creating agile supply chains in the fashion industry | International Journal of Retail and Distribution Management | 2004 | 547 |
| 4 | An examination of the relationship between service quality, customer satisfaction, and store loyalty | International Journal of Retail and Distribution Management | 2000 | 513 |
| 5 | Increasing efficiency in the supply chain for short shelf life goods using RFID tagging | International Journal of Retail and Distribution Management | 2003 | 395 |
| 6 | The digitalization of retailing: an exploratory framework | International Journal of Retail and Distribution Management | 2016 | 373 |
| 7 | Decomposing the value of department store shopping into utilitarian, hedonic and social dimensions | International Journal of Retail and Distribution Management | 2006 | 356 |
| 8 | An examination of the relationship between trust, commitment and relationship quality | International Journal of Retail and Distribution Management | 2002 | 339 |
| 9 | Generation Y female consumer decision‐making styles | International Journal of Retail and Distribution Management | 2003 | 326 |
| 10 | Corporate brand image, satisfaction and store loyalty | International Journal of Retail and Distribution Management | 2007 | 291 |
| 11 | Attitudes and behaviour towards organic products: an exploratory study | International Journal of Retail and Distribution Management | 2008 | 268 |
| 12 | An integrative framework capturing experiential and utilitarian shopping experience | International Journal of Retail and Distribution Management | 2007 | 263 |
| 13 | Consumer response to online grocery shopping | International Journal of Retail and Distribution Management | 2000 | 259 |
| 14 | Going shopping: key determinants of shopping behaviors and motivations | International Journal of Retail and Distribution Management | 1999 | 250 |
| 15 | Last mile fulfilment and distribution in omni-channel grocery retailing: a strategic planning framework | International Journal of Retail and Distribution Management | 2016 | 247 |
| 16 | Fashion clothing – where does it all end up? | International Journal of Retail and Distribution Management | 2007 | 239 |
| 17 | Attitude and age differences in online buying | International Journal of Retail and Distribution Management | 2005 | 228 |
| 18 | Consumer demographics, store attributes, and retail format choice in the US grocery market | International Journal of Retail and Distribution Management | 2006 | 228 |
| 19 | Desperately seeking shelf availability: an examination of the extent, the causes, and the efforts to address retail out‐of‐stocks | International Journal of Retail and Distribution Management | 2003 | 217 |
| 20 | An empirical study of online shopping customer satisfaction in China: a holistic perspective | International Journal of Retail and Distribution Management | 2008 | 217 |
| 21 | Effect of brand familiarity, experience and information on online apparel purchase | International Journal of Retail and Distribution Management | 2005 | 213 |
| 22 | Moderating effects of online shopping experience on customer satisfaction and repurchase intentions | International Journal of Retail and Distribution Management | 2014 | 205 |
| 23 | Cause‐related marketing: how generation Y responds | International Journal of Retail and Distribution Management | 2003 | 198 |
| 24 | The adoption of Internet financial services: a qualitative study | International Journal of Retail and Distribution Management | 2001 | 191 |
| 25 | Young consumers’ insights on brand equity | International Journal of Retail and Distribution Management | 2015 | 188 |
| 26 | Something old, something used | International Journal of Retail and Distribution Management | 2012 | 184 |
| 27 | The role of the technology acceptance model in explaining effects of image interactivity technology on consumer responses | International Journal of Retail and Distribution Management | 2006 | 181 |
| 28 | Mobile payments adoption by US consumers: an extended TAM | International Journal of Retail and Distribution Management | 2017 | 179 |
| 29 | Using ZMET to explore barriers to the adoption of 3G mobile banking services | International Journal of Retail and Distribution Management | 2003 | 176 |
| 30 | Entertainment‐seeking shopping centre patrons: the missing segments | International Journal of Retail and Distribution Management | 2003 | 170 |
| 31 | The effect of offline brand trust and perceived internet confidence on online shopping intention in the integrated multi‐channel context | International Journal of Retail and Distribution Management | 2009 | 170 |
| 32 | Switching to electronic stores: consumer characteristics and the perception of shopping benefits | International Journal of Retail and Distribution Management | 2002 | 168 |
| 33 | Private label brand image: its relationship with store image and national brand | International Journal of Retail and Distribution Management | 2006 | 168 |
| 34 | Shopping malls attractiveness: a segmentation approach | International Journal of Retail and Distribution Management | 2007 | 165 |
| 35 | Radio frequency identification in the UK: opportunities and challenges | International Journal of Retail and Distribution Management | 2004 | 164 |
| 36 | Consumer value: an application to mall and Internet shopping | International Journal of Retail and Distribution Management | 2002 | 159 |
| 37 | A guide to developing and managing a well‐integrated multi‐channel retail strategy | International Journal of Retail and Distribution Management | 2004 | 155 |
| 38 | Applying the technology acceptance model to the online retailing of financial services | International Journal of Retail and Distribution Management | 2006 | 155 |
| 39 | The importance of packaging design for own‐label food brands | International Journal of Retail and Distribution Management | 2007 | 155 |
| 40 | Atmospheric cues and their effect on the hedonic retail experience | International Journal of Retail and Distribution Management | 2010 | 151 |
| 41 | The Burberry business model: creating an international luxury fashion brand | International Journal of Retail and Distribution Management | 2004 | 150 |
| 42 | Strategic options in fair trade retailing | International Journal of Retail and Distribution Management | 2002 | 149 |
| 43 | Consumer ethnocentrism, product necessity and Polish consumers’ perceptions of quality | International Journal of Retail and Distribution Management | 2001 | 145 |
| 44 | B2c e‐commerce logistics: the rise of collection‐and‐delivery points in The Netherlands | International Journal of Retail and Distribution Management | 2008 | 145 |
| 45 | The secret to a fashion advantage is brand orientation | International Journal of Retail and Distribution Management | 2004 | 140 |
| 46 | Store choice behaviour in an evolving market | International Journal of Retail and Distribution Management | 2004 | 139 |
| 47 | Consumer characteristics and demand for store brands | International Journal of Retail and Distribution Management | 2007 | 139 |
| 48 | Identifying the success factors in e‐grocery home delivery | International Journal of Retail and Distribution Management | 2001 | 138 |
| 49 | The influence of visual packaging design on perceived food product quality, value, and brand preference | International Journal of Retail and Distribution Management | 2013 | 138 |
| 50 | Mobile shopping: a classification framework and literature review | International Journal of Retail and Distribution Management | 2015 | 138 |
