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exaly
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Journal of Business and Industrial Marketing
›
Top Articles
Journal of Business and Industrial Marketing
Economics
,
Business
3
(top 5%)
Impact Factor
3.7
(top 5%)
extended IF
72
(top 5%)
H-Index
603
authors
1.8K
papers
36.7K
citations
2.6K
citing journals
9.8K
citing authors
Most Cited Articles of Journal of Business and Industrial Marketing
Title
Year
Citations
Customer perceived value: a substitute for satisfaction in business markets?
2002
593
The relationship marketing process: communication, interaction, dialogue, value
2004
440
Tacit knowledge transfer and firm innovation capability
2003
429
Customer‐perceived value in industrial contexts
2000
363
Cooperation and competition in relationships between competitors in business networks
1999
342
Product services: from a service supporting the product to a service supporting the client
2001
320
Interaction, relationships and networks in business markets: an evolving perspective
1996
309
Case study research methods for theory building
2003
267
Toward a transcending conceptualization of relationship: a service‐dominant logic perspective
2009
258
Service innovation in product-centric firms: a multidimensional business model perspective
2014
228
Marketing service relationships: the role of commitment
1998
227
Organizational culture and job satisfaction
2003
202
Marketing services: the case of a missing product
1998
199
A stakeholder theory approach to designing environmental marketing strategy
1995
197
The impact of CRM 2.0 on customer insight
2010
185
Behavioral implications of the transition process from products to services
2005
175
Return on relationships (ROR): the value of relationship marketing and CRM in business‐to‐business contexts
2004
172
Dialogue and its role in the development of relationship specific knowledge
2004
169
The explanatory foundations of relationship marketing theory
2006
163
All research is interpretive!
2003
156
Relationships among TPL providers and members of supply chains – a strategic perspective
2001
154
Customer service in business‐to‐business markets: an agenda for research
1998
153
Branding in B2B markets: insights from the service‐dominant logic of marketing
2007
145
The impact of information technology deployment on trust, commitment and value creation in business relationships
2004
141
Users' adoption of e‐banking services: the Malaysian perspective
2007
140
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How are inpact factors calculated?
The impact factor (IF) is calculated by counting citations from peer-reviewed journals only.
extended IF
also counts citations from books and conference papers. However, no patent, abstract, working papers, online documents, etc., are covered.
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