| # | Title | Journal | Year | Citations |
|---|
| 1 | Smartphones, Smart Objects, and Augmented Reality | Reference Librarian | 2010 | 62 |
| 2 | Deconstructing Plagiarism: International Students and Textual Borrowing Practices | Reference Librarian | 2009 | 56 |
| 3 | Factors That Influence Reference Success: What Makes Questioners Willing to Return? | Reference Librarian | 1995 | 49 |
| 4 | Can't Get No Respect: Helping Faculty to Understand the Educational Power of Information Literacy | Reference Librarian | 2005 | 46 |
| 5 | Knowledge Gap, Information-Seeking and the Poor | Reference Librarian | 1995 | 42 |
| 6 | Working Together: Academic Librarians and Faculty Collaborating to Improve Students' Information Literacy Skills: A Literature Review 2000–2009 | Reference Librarian | 2010 | 41 |
| 7 | Text Messaging in an Academic Library: Integrating SMS into Digital Reference | Reference Librarian | 2007 | 40 |
| 8 | Increasing students’ ability to identify fake news through information literacy education and content management systems | Reference Librarian | 2018 | 40 |
| 9 | Artists, Art Historians, and Visual Art Information | Reference Librarian | 1994 | 37 |
| 10 | Information Seeking Patterns: Social Sciences | Reference Librarian | 1995 | 37 |
| 11 | Using the Flipped Classroom Model in Your Library Instruction Course | Reference Librarian | 2015 | 35 |
| 12 | Active Learning and Teaching: | Reference Librarian | 1995 | 34 |
| 13 | The History of Bibliographic Instruction: | Reference Librarian | 1995 | 34 |
| 14 | Students' Perceptions of Academic Librarians | Reference Librarian | 2003 | 34 |
| 15 | Wired But Not Connected | Reference Librarian | 2000 | 33 |
| 16 | Finding Common Ground: An Analysis of Librarians' Expressed Attitudes Towards Faculty | Reference Librarian | 2005 | 33 |
| 17 | The Past, Present, and Possibilities of Commons in the Academic Library | Reference Librarian | 2009 | 32 |
| 18 | Teaching in the Information Age: | Reference Librarian | 1995 | 31 |
| 19 | Search Tactics of Web Users in Searching for Texts, Graphics, Known Items and Subjects | Reference Librarian | 1998 | 30 |
| 20 | “Getting Psyched” About Information Literacy: A Successful Faculty-Librarian Collaboration for Educational Psychology and Counseling | Reference Librarian | 2005 | 30 |
| 21 | Information Seeking Behavior of Business Students | Reference Librarian | 1997 | 28 |
| 22 | Librarian or Social Worker: Time to Look at the Blurring Line? | Reference Librarian | 2008 | 28 |
| 23 | Communication Strategies for Instant Messaging and Chat Reference Services | Reference Librarian | 2002 | 27 |
| 24 | Library 2.0: A Review of the Literature | Reference Librarian | 2008 | 27 |
| 25 | How Well Do Academic Library Web Sites Address the Needs of Database Users with Visual Disabilities? | Reference Librarian | 2009 | 27 |
| 26 | Introducing Open Government Data | Reference Librarian | 2017 | 27 |
| 27 | Evaluating Library Instruction in Academic Libraries: | Reference Librarian | 1995 | 26 |
| 28 | No Fixed Address: The Evolution of Outreach Library Services on University Campuses | Reference Librarian | 2008 | 26 |
| 29 | Assessing Academic Library Services to Distance Learners: A Literature Review of Perspectives from Librarians, Students, and Faculty | Reference Librarian | 2014 | 26 |
| 30 | Faculty-Librarian Collaboration to Teach Research Skills: Electronic Symbiosis | Reference Librarian | 2005 | 25 |
| 31 | Evaluating Virtual Reference from the Users’ Perspective | Reference Librarian | 2006 | 25 |
| 32 | Research Consultations: Enhancing Library Research Skills | Reference Librarian | 2004 | 24 |
| 33 | An Ethnographic Study of Attitudes Influencing Faculty Collaboration in Library Instruction | Reference Librarian | 2005 | 24 |
| 34 | How Do I Get a Campus ID? The Other Role of the Academic Library in Student Retention and Success | Reference Librarian | 2012 | 24 |
| 35 | Strategies for Providing Effective Reference Services for International Adult Learners | Reference Librarian | 2000 | 23 |
| 36 | Integrating Digital Literacies into Outreach Services for Underserved Youth Populations | Reference Librarian | 2009 | 23 |
| 37 | Focus on the facts: A news and information literacy instructional program | Reference Librarian | 2018 | 23 |
| 38 | Multiple Models for Library Outreach Initiatives | Reference Librarian | 2003 | 22 |
| 39 | Reference in a 3-D Virtual World: Preliminary Observations on Library Outreach in “Second Life” | Reference Librarian | 2007 | 22 |
| 40 | Bursts of Information: Microblogging | Reference Librarian | 2009 | 22 |
| 41 | Fake news alerts: Teaching news literacy skills in a meme world | Reference Librarian | 2018 | 22 |
| 42 | Choosing Between Print and Electronic Resources | Reference Librarian | 2000 | 21 |
| 43 | Training, Supervising, and Evaluating Student Information Assistants | Reference Librarian | 2001 | 21 |
| 44 | New Tools for Online Information Literacy Instruction | Reference Librarian | 2010 | 21 |
| 45 | Tag, You're It! Using QR Codes to Promote Library Services | Reference Librarian | 2010 | 21 |
| 46 | Ethnicity and Information Seeking | Reference Librarian | 1995 | 20 |
| 47 | Beyond These Walls | Reference Librarian | 2003 | 20 |
| 48 | Is There a Future for the Reference Desk? A Point-Counterpoint Discussion | Reference Librarian | 2008 | 20 |
| 49 | What StudentsReallydo in the Library: An Observational Study | Reference Librarian | 2013 | 20 |
| 50 | Education for Instruction: A Review of LIS Instruction Syllabi | Reference Librarian | 2015 | 20 |
