# | Title | Journal | Year | Citations |
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1 | Predicting green product consumption using theory of planned behavior and reasoned action | Journal of Retailing and Consumer Services | 2016 | 1,146 |
2 | Corporate image and corporate reputation in customers’ retention decisions in services | Journal of Retailing and Consumer Services | 2001 | 664 |
3 | Consumer behavior and purchase intention for organic food: A review and research agenda | Journal of Retailing and Consumer Services | 2017 | 611 |
4 | Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services | Journal of Retailing and Consumer Services | 2017 | 496 |
5 | Web retailing adoption: exploring the nature of internet users Web retailing behaviour | Journal of Retailing and Consumer Services | 2003 | 486 |
6 | Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approach | Journal of Retailing and Consumer Services | 2020 | 477 |
7 | Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions | Journal of Retailing and Consumer Services | 2020 | 469 |
8 | Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing | Journal of Retailing and Consumer Services | 2015 | 445 |
9 | Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet | Journal of Retailing and Consumer Services | 2015 | 436 |
10 | Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers | Journal of Retailing and Consumer Services | 2018 | 408 |
11 | Consumer variety-seeking among goods and services | Journal of Retailing and Consumer Services | 1995 | 407 |
12 | Impact of culture, behavior and gender on green purchase intention | Journal of Retailing and Consumer Services | 2018 | 386 |
13 | Apparel retailers: website quality dimensions and satisfaction | Journal of Retailing and Consumer Services | 2004 | 362 |
14 | Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour | Journal of Retailing and Consumer Services | 2016 | 362 |
15 | The role of etail quality, e-satisfaction and e-trust in online loyalty development process | Journal of Retailing and Consumer Services | 2009 | 358 |
16 | Augmented reality marketing: How mobile AR-apps can improve brands through inspiration | Journal of Retailing and Consumer Services | 2019 | 355 |
17 | Generation Y vs. Baby Boomers: Shopping behavior, buyer involvement and implications for retailing | Journal of Retailing and Consumer Services | 2013 | 341 |
18 | A structural equation model of latent segmentation and product choice for cross-sectional revealed preference choice data | Journal of Retailing and Consumer Services | 1994 | 338 |
19 | Technology readiness and the evaluation and adoption of self-service technologies | Journal of Retailing and Consumer Services | 2006 | 335 |
20 | Applications of artificial neural networks in management science: a survey | Journal of Retailing and Consumer Services | 1999 | 317 |
21 | Purchasing behaviour for environmentally sustainable products: A conceptual framework and empirical study | Journal of Retailing and Consumer Services | 2017 | 316 |
22 | Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market | Journal of Retailing and Consumer Services | 2014 | 303 |
23 | Store brands and retail differentiation: the influence of store image and store brand attitude on store own brand perceptions | Journal of Retailing and Consumer Services | 2003 | 301 |
24 | Service quality, consumer satisfaction and loyalty in hospitals: Thinking for the future | Journal of Retailing and Consumer Services | 2018 | 301 |
25 | Why do people share fake news? Associations between the dark side of social media use and fake news sharing behavior | Journal of Retailing and Consumer Services | 2019 | 301 |
26 | Measuring service quality of banks: Scale development and validation | Journal of Retailing and Consumer Services | 2005 | 300 |
27 | Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk | Journal of Retailing and Consumer Services | 2018 | 300 |
28 | Panic buying in the COVID-19 pandemic: A multi-country examination | Journal of Retailing and Consumer Services | 2021 | 300 |
29 | Consumer evaluations of store brands: effects of store image and product attributes | Journal of Retailing and Consumer Services | 2004 | 299 |
30 | Brand equity dilution through negative online word-of-mouth communication | Journal of Retailing and Consumer Services | 2011 | 298 |
31 | Influences of online store perception, shopping enjoyment, and shopping involvement on consumer patronage behavior towards an online retailer | Journal of Retailing and Consumer Services | 2007 | 297 |
32 | Generation X vs. Generation Y – A decade of online shopping | Journal of Retailing and Consumer Services | 2016 | 297 |
33 | Measuring social media influencer index- insights from facebook, Twitter and Instagram | Journal of Retailing and Consumer Services | 2019 | 297 |
34 | Why do people use food delivery apps (FDA)? A uses and gratification theory perspective | Journal of Retailing and Consumer Services | 2019 | 291 |
35 | Explain the intention to use smartphones for mobile shopping | Journal of Retailing and Consumer Services | 2015 | 288 |
36 | A higher-order model of consumer brand engagement and its impact on loyalty intentions | Journal of Retailing and Consumer Services | 2015 | 286 |
37 | Consumer perceptions of risk and uncertainty and the implications for behaviour towards innovative retail services: The case of Internet Banking | Journal of Retailing and Consumer Services | 2006 | 273 |
38 | Assessing the moderating effect of gender differences and individualism-collectivism at individual-level on the adoption of mobile commerce technology: TAM3 perspective | Journal of Retailing and Consumer Services | 2015 | 272 |
39 | The influence of perceived food quality, price fairness, perceived value and satisfaction on customers’ revisit and word-of-mouth intentions towards organic food restaurants | Journal of Retailing and Consumer Services | 2019 | 271 |
40 | Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty | Journal of Retailing and Consumer Services | 2019 | 269 |
41 | The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective | Journal of Retailing and Consumer Services | 2021 | 266 |
42 | Discernible impact of augmented reality on retail customer's experience, satisfaction and willingness to buy | Journal of Retailing and Consumer Services | 2017 | 265 |
43 | Developing e-service quality scales: A literature review | Journal of Retailing and Consumer Services | 2010 | 262 |
44 | Mall attributes and shopping value: Differences by gender and generational cohort | Journal of Retailing and Consumer Services | 2011 | 262 |
45 | Social media marketing: Comparative effect of advertisement sources | Journal of Retailing and Consumer Services | 2019 | 262 |
46 | Marketing strategies, perceived risks, and consumer trust in online buying behaviour | Journal of Retailing and Consumer Services | 2016 | 261 |
47 | The effects of brand credibility on customer loyalty | Journal of Retailing and Consumer Services | 2008 | 258 |
48 | Exploring purchase intention of green skincare products using the theory of planned behavior: Testing the moderating effects of country of origin and price sensitivity | Journal of Retailing and Consumer Services | 2017 | 257 |
49 | Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers? | Journal of Retailing and Consumer Services | 2016 | 252 |
50 | Shopping satisfaction for domestic tourists | Journal of Retailing and Consumer Services | 2001 | 251 |