8.7(top 2%)
impact factor
3.1K(top 10%)
papers
115.9K(top 5%)
citations
142(top 5%)
h-index
9.0(top 2%)
impact factor
3.8K
all documents
132.4K
doc citations
199(top 5%)
g-index

Top Articles

#TitleJournalYearCitations
1Predicting green product consumption using theory of planned behavior and reasoned actionJournal of Retailing and Consumer Services20161,146
2Corporate image and corporate reputation in customers’ retention decisions in servicesJournal of Retailing and Consumer Services2001664
3Consumer behavior and purchase intention for organic food: A review and research agendaJournal of Retailing and Consumer Services2017611
4Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) servicesJournal of Retailing and Consumer Services2017496
5Web retailing adoption: exploring the nature of internet users Web retailing behaviourJournal of Retailing and Consumer Services2003486
6Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approachJournal of Retailing and Consumer Services2020477
7Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentionsJournal of Retailing and Consumer Services2020469
8Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailingJournal of Retailing and Consumer Services2015445
9Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internetJournal of Retailing and Consumer Services2015436
10Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumersJournal of Retailing and Consumer Services2018408
11Consumer variety-seeking among goods and servicesJournal of Retailing and Consumer Services1995407
12Impact of culture, behavior and gender on green purchase intentionJournal of Retailing and Consumer Services2018386
13Apparel retailers: website quality dimensions and satisfactionJournal of Retailing and Consumer Services2004362
14Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviourJournal of Retailing and Consumer Services2016362
15The role of etail quality, e-satisfaction and e-trust in online loyalty development processJournal of Retailing and Consumer Services2009358
16Augmented reality marketing: How mobile AR-apps can improve brands through inspirationJournal of Retailing and Consumer Services2019355
17Generation Y vs. Baby Boomers: Shopping behavior, buyer involvement and implications for retailingJournal of Retailing and Consumer Services2013341
18A structural equation model of latent segmentation and product choice for cross-sectional revealed preference choice dataJournal of Retailing and Consumer Services1994338
19Technology readiness and the evaluation and adoption of self-service technologiesJournal of Retailing and Consumer Services2006335
20Applications of artificial neural networks in management science: a surveyJournal of Retailing and Consumer Services1999317
21Purchasing behaviour for environmentally sustainable products: A conceptual framework and empirical studyJournal of Retailing and Consumer Services2017316
22Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging marketJournal of Retailing and Consumer Services2014303
23Store brands and retail differentiation: the influence of store image and store brand attitude on store own brand perceptionsJournal of Retailing and Consumer Services2003301
24Service quality, consumer satisfaction and loyalty in hospitals: Thinking for the futureJournal of Retailing and Consumer Services2018301
25Why do people share fake news? Associations between the dark side of social media use and fake news sharing behaviorJournal of Retailing and Consumer Services2019301
26Measuring service quality of banks: Scale development and validationJournal of Retailing and Consumer Services2005300
27Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with riskJournal of Retailing and Consumer Services2018300
28Panic buying in the COVID-19 pandemic: A multi-country examinationJournal of Retailing and Consumer Services2021300
29Consumer evaluations of store brands: effects of store image and product attributesJournal of Retailing and Consumer Services2004299
30Brand equity dilution through negative online word-of-mouth communicationJournal of Retailing and Consumer Services2011298
31Influences of online store perception, shopping enjoyment, and shopping involvement on consumer patronage behavior towards an online retailerJournal of Retailing and Consumer Services2007297
32Generation X vs. Generation Y – A decade of online shoppingJournal of Retailing and Consumer Services2016297
33Measuring social media influencer index- insights from facebook, Twitter and InstagramJournal of Retailing and Consumer Services2019297
34Why do people use food delivery apps (FDA)? A uses and gratification theory perspectiveJournal of Retailing and Consumer Services2019291
35Explain the intention to use smartphones for mobile shoppingJournal of Retailing and Consumer Services2015288
36A higher-order model of consumer brand engagement and its impact on loyalty intentionsJournal of Retailing and Consumer Services2015286
37Consumer perceptions of risk and uncertainty and the implications for behaviour towards innovative retail services: The case of Internet BankingJournal of Retailing and Consumer Services2006273
38Assessing the moderating effect of gender differences and individualism-collectivism at individual-level on the adoption of mobile commerce technology: TAM3 perspectiveJournal of Retailing and Consumer Services2015272
39The influence of perceived food quality, price fairness, perceived value and satisfaction on customers’ revisit and word-of-mouth intentions towards organic food restaurantsJournal of Retailing and Consumer Services2019271
40Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyaltyJournal of Retailing and Consumer Services2019269
41The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspectiveJournal of Retailing and Consumer Services2021266
42Discernible impact of augmented reality on retail customer's experience, satisfaction and willingness to buyJournal of Retailing and Consumer Services2017265
43Developing e-service quality scales: A literature reviewJournal of Retailing and Consumer Services2010262
44Mall attributes and shopping value: Differences by gender and generational cohortJournal of Retailing and Consumer Services2011262
45Social media marketing: Comparative effect of advertisement sourcesJournal of Retailing and Consumer Services2019262
46Marketing strategies, perceived risks, and consumer trust in online buying behaviourJournal of Retailing and Consumer Services2016261
47The effects of brand credibility on customer loyaltyJournal of Retailing and Consumer Services2008258
48Exploring purchase intention of green skincare products using the theory of planned behavior: Testing the moderating effects of country of origin and price sensitivityJournal of Retailing and Consumer Services2017257
49Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers?Journal of Retailing and Consumer Services2016252
50Shopping satisfaction for domestic touristsJournal of Retailing and Consumer Services2001251