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bank branch (112)
1-20 of (112 documents found)
2020
175
“Untact”: a new customer service strategy in the digital age
Service Business
(
4.2
★★★
), 14, 1-22.
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Citations
Matthew Li (80, 6.9K)
2017
68
Role of banks in financial inclusion in India
Contaduria Y Administracion
(
0.1
★★★
), 62, 644-656.
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Citations
Matthew Li (80, 6.9K)
2020
23
Do you know your customer? Bank risk assessment based on machine learning
Applied Soft Computing Journal
(
7.2
★★★
), 86, 105779.
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Citations
Matthew Li (80, 6.9K)
2013
54
Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector
Annals of Operations Research
(
4.1
★★★
), 205, 5-27.
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Citations
Matthew Li (80, 6.9K)
2007
93
Banks as Continuous Reinvention
New Political Economy
(
4.4
★★★
), 12, 369-388.
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Citations
Matthew Li (80, 6.9K)
2019
19
CSR marketing outcomes and branch managers’ perceptions of CSR
International Journal of Bank Marketing
(
6.4
★★★
), 38, 63-85.
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Citations
Matthew Li (80, 6.9K)
2010
81
Bank Branch Presence and Access to Credit in Low‐ to Moderate‐Income Neighborhoods
Journal of Money, Credit and Banking
(
1.6
★★★
), 42, 1321-1349.
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Citations
Matthew Li (80, 6.9K)
2022
13
Bank deregulation and stock price crash risk
Journal of Corporate Finance
(
5.5
★★★
), 72, 102148.
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Citations
Matthew Li (80, 6.9K)
2013
33
Intertemporal efficiency analysis of sales teams of a bank: Stochastic semi-nonparametric approach
Journal of Banking and Finance
(
2.9
★★★
), 37, 5163-5175.
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Citations
Matthew Li (80, 6.9K)
2016
21
Monitoring Process Variance Using an ARL‐unbiased EWMA‐p Control Chart
Quality and Reliability Engineering International
(
2.3
★★★
), 32, 1227-1235.
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Citations
Matthew Li (80, 6.9K)
2010
27
Integrated bank performance assessment and management planning using hybrid minimax reference point – DEA approach
European Journal of Operational Research
(
5.7
★★★
), 207, 1506-1518.
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Citations
Matthew Li (80, 6.9K)
2009
22
Cross-buying evaluations in the retail banking industry
Service Industries Journal
(
8.3
★★★
), 29, 903-922.
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Citations
Matthew Li (80, 6.9K)
2016
19
A new approach for monitoring process variance
Journal of Statistical Computation and Simulation
(
1.2
★★★
), 86, 2749-2765.
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Citations
Matthew Li (80, 6.9K)
2012
25
Profiling Adopter Categories of Internet Banking in India: An Empirical Study
Vision
(
2.4
★★★
), 16, 283-295.
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Citations
Matthew Li (80, 6.9K)
2017
14
The Impact of Electronic Banking and Information Technology on the Employees of Banking Sector
Management and Labour Studies
(
1.6
★★★
), 42, 379-387.
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Citations
Matthew Li (80, 6.9K)
2017
12
Bank Restructuring and Access to Financial Services: The Spanish Case
Growth and Change
(
2.6
★★★
), 48, 963-990.
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Citations
Matthew Li (80, 6.9K)
2016
13
An Improved Distribution-free EWMA Mean Chart
Communications in Statistics Part B: Simulation and Computation
(
1.2
★★★
), 45, 1410-1427.
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Citations
Matthew Li (80, 6.9K)
2012
18
A New Chart for Monitoring Service Process Mean
Quality and Reliability Engineering International
(
2.3
★★★
), 28, 377-386.
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Citations
Matthew Li (80, 6.9K)
2007
25
The effect of performance management on the organizational results of a bank
International Journal of Productivity and Performance Management
(
3.7
★★★
), 56, 397-416.
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Citations
Matthew Li (80, 6.9K)
2013
17
Application of Multi-Objective Optimization on the Basis of Ratio Analysis (MOORA) Method for Bank Branch Location Selection
International Journal of Finance & Banking Studies
(
0.3
★★★
), 2, 41-52.
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Citations
Matthew Li (80, 6.9K)
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