Institute for Business and Industrial Statistics

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#	Title	Journal	Year	Citations
1	An analysis of the Six Sigma DMAIC method from the perspective of problem solving	International Journal of Production Economics	2012	281
2	Lean Six Sigma in financial services	International Journal of Six Sigma and Competitive Advantage	2008	95
3	Comparing Nonmanufacturing with Traditional Applications of Six Sigma	Quality Engineering	2002	68
4	Six Sigma and competitive advantage	Total Quality Management and Business Excellence	2006	65
5	A methodological comparison of three strategies for quality improvement	International Journal of Quality and Reliability Management	2004	52
6	The usefulness of lean six sigma to the development of a clinical pathway for hip fractures	Journal of Evaluation in Clinical Practice	2013	52
7	A process variability control chart	Computational Statistics	2009	50
8	A Robust Standard Deviation Control Chart	Technometrics	2012	45
9	A Computational approach to optimized appointment scheduling	Queueing Systems	2015	42
10	Implementing Six Sigma in The Netherlands	Joint Commission Journal on Quality and Patient Safety	2006	36
11	A study on how to improve the throughput time of Lean Six Sigma projects in a construction company	International Journal of Lean Six Sigma	2014	36
12	A Comparison of Shewhart Individuals Control Charts Based on Normal, Non-parametric, and Extreme-value Theory	Quality and Reliability Engineering International	2003	33
13	Steps and strategies in process improvement	Quality and Reliability Engineering International	2000	32
14	Quality Quandaries: The Effect of Autocorrelation on Statistical Process Control Procedures	Quality Engineering	2005	32
15	A Comparison of Methods for the Evaluation of Binary Measurement Systems	Quality Engineering	2005	30
16	Pharmacological treatment of severely depressed patients: a meta-analysis comparing efficacy of mirtazapine and amitriptyline	European Neuropsychopharmacology	1997	28
17	Modeling and Evaluating Repeatability and Reproducibility of Ordinal Classifications	Technometrics	2010	26
18	A head-to-head comparative study of the conditional performance of control charts based on estimated parameters	Quality Engineering	2017	25
19	Quality Quandaries*: A Gage R&R Study in a Hospital	Quality Engineering	2009	23
20	Improving processes in financial service organizations: where to begin?	International Journal of Quality and Reliability Management	2012	23
21	Convergence rates of posterior distributions for Brownian semimartingale models	Bernoulli	2006	21
22	An Alternative to the Bivariate Control Chart for Process Dispersion	Quality Engineering	2008	21
23	Quality Quandaries*: Health CareQuality—Reducing the Lengthof Stay at a Hospital	Quality Engineering	2008	19
24	Correction factors for Shewhart and control charts to achieve desired unconditional ARL	International Journal of Production Research	2016	19
25	A Robust Phase I Exponentially Weighted Moving Average Chart for Dispersion	Quality and Reliability Engineering International	2015	18
26	The Statistical Evaluation of Categorical Measurements: “Simple Scales, but Treacherous Complexity Underneath”	Quality Engineering	2014	17
27	EWMA control chart limits for first‐ and second‐order autoregressive processes	Quality and Reliability Engineering International	2008	16
28	Quality Quandaries∗: Efficiency Improvement in a Nursing Department	Quality Engineering	2009	16
29	Generic Lean Six Sigma project definitions in publishing	International Journal of Lean Six Sigma	2010	16
30	Quality Quandaries: Design for Six Sigma: Method and Application	Quality Engineering	2011	16
31	Mean sojourn times in two-queue fork-join systems: bounds and approximations	OR Spectrum	2012	16
32	Asymptotically Minimax Estimation of a Function with Jumps	Bernoulli	1998	15
33	Quality Quandaries: Lean Nursing	Quality Engineering	2010	15
34	The Future of Quality Technology: From a Manufacturing to a Knowledge Economy & From Defects to Innovations	Quality Engineering	2012	14
35	THE MULTI-VARI CHART: A SYSTEMATIC APPROACH	Quality Engineering	2001	12
36	Quality Quandaries: Studying Input-Output Relationships, Part I	Quality Engineering	2006	12
37	Diagnostic Quality Problem Solving: A Conceptual Framework and Six Strategies	Quality Management Journal	2013	12
38	Robust point location estimators for the EWMA control chart	Quality Technology and Quantitative Management	2016	12
39	Quality Quandaries: A Stepwise Approach for Setting Up a Robust Shewhart Location Control Chart	Quality Engineering	2014	11
40	Optimal appointment scheduling in continuous time: The lag order approximation method	European Journal of Operational Research	2015	11
41	Individuals Charts and Additional Tests for Changes in Spread	Quality and Reliability Engineering International	2006	10
42	Split Plot Experiments: Taguchi's Ina Tile Experiment Reanalyzed	Quality Engineering	2003	9
43	Quality Quandaries: Interpretation of Time Series Models*	Quality Engineering	2005	9
44	Quality Quandaries: Studying Input-Output Relationships, Part II∗	Quality Engineering	2006	9
45	Quality Quandaries*: Time Series Model Selection and Parsimony	Quality Engineering	2009	9
46	On identifiability of certain latent class models	Statistics and Probability Letters	2005	8
47	Quality Quandaries: Using a Time Series Model for Process Adjustment and Control	Quality Engineering	2007	8
48	Some common errors of experimental design, interpretation and inference in agreement studies	Statistical Methods in Medical Research	2015	8
49	Credit to and in acceptance sampling	Statistica Neerlandica	2006	6
50	Quality Quandaries* Practical Time Series Modeling II	Quality Engineering	2007	6

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