| # | Title | Journal | Year | Citations |
|---|
| 1 | Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research | Tourism Management | 2008 | 2,357 |
| 2 | Tourism demand modelling and forecasting—A review of recent research | Tourism Management | 2008 | 1,021 |
| 3 | Social Media in Tourism and Hospitality: A Literature Review | Journal of Travel and Tourism Marketing | 2013 | 936 |
| 4 | The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings | Computers in Human Behavior | 2011 | 847 |
| 5 | The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions | International Journal of Contemporary Hospitality Management | 2012 | 839 |
| 6 | Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy | International Journal of Information Management | 2022 | 702 |
| 7 | Understanding how consumers view green hotels: how a hotel's green image can influence behavioural intentions | Journal of Sustainable Tourism | 2010 | 599 |
| 8 | The impact of the perception of risk on international travellers | International Journal of Tourism Research | 2007 | 528 |
| 9 | Progress in tourism management: A review of website evaluation in tourism research | Tourism Management | 2010 | 461 |
| 10 | Incorporating local and international cuisines in the marketing of tourism destinations: The cases of Hong Kong and Turkey | Tourism Management | 2007 | 391 |
| 11 | Recent Developments in Econometric Modeling and Forecasting | Journal of Travel Research | 2005 | 389 |
| 12 | Social costs of tourism during the COVID-19 pandemic | Annals of Tourism Research | 2020 | 365 |
| 13 | Tourism supply chain management: A new research agenda | Tourism Management | 2009 | 356 |
| 14 | e-Tourism beyond COVID-19: a call for transformative research | Information Technology and Tourism | 2020 | 318 |
| 15 | Testing a cultural tourism typology | International Journal of Tourism Research | 2003 | 276 |
| 16 | Attributes that influence the evaluation of travel dining experience: When East meets West | Tourism Management | 2011 | 271 |
| 17 | Green credit policy, property rights and debt financing: Quasi-natural experimental evidence from China | Finance Research Letters | 2019 | 266 |
| 18 | Co-creation and higher order customer engagement in hospitality and tourism services | International Journal of Contemporary Hospitality Management | 2016 | 261 |
| 19 | Forecasting tourism demand with composite search index | Tourism Management | 2017 | 251 |
| 20 | Motivations for ISO 14001 in the hotel industry | Tourism Management | 2006 | 250 |
| 21 | Rating tourism and hospitality journals | Tourism Management | 2006 | 250 |
| 22 | The influence of online reviews to online hotel booking intentions | International Journal of Contemporary Hospitality Management | 2015 | 244 |
| 23 | Determinants of Customer Satisfaction in the Hotel Industry: An Application of Online Review Analysis | Asia Pacific Journal of Tourism Research | 2013 | 243 |
| 24 | Helpful Reviewers in TripAdvisor, an Online Travel Community | Journal of Travel and Tourism Marketing | 2011 | 238 |
| 25 | INFORMATION TECHNOLOGY APPLICATIONS IN HOSPITALITY AND TOURISM: A REVIEW OF PUBLICATIONS FROM 2005 TO 2007 | Journal of Travel and Tourism Marketing | 2009 | 232 |
| 26 | The potential for tourism and hospitality experience research in human-robot interactions | International Journal of Contemporary Hospitality Management | 2017 | 231 |
| 27 | Food Tourism as a Viable Market Segment: It's All How You Cook the Numbers! | Journal of Travel and Tourism Marketing | 2008 | 230 |
| 28 | Movement Patterns of Tourists within a Destination | Tourism Geographies | 2008 | 225 |
| 29 | The impact of the Internet on travel agencies | International Journal of Contemporary Hospitality Management | 2004 | 219 |
| 30 | A study of hotel information technology applications | International Journal of Contemporary Hospitality Management | 2005 | 218 |
| 31 | Global Economic Crisis and Tourism: Consequences and Perspectives | Journal of Travel Research | 2010 | 218 |
| 32 | The impact of SARS on Hong Kong’s tourism industry | International Journal of Contemporary Hospitality Management | 2004 | 216 |
| 33 | Relationship between tourism and cultural heritage management: evidence from Hong Kong | Tourism Management | 2005 | 215 |
| 34 | A Conceptual Model of Medical Tourism: Implications for Future Research | Journal of Travel and Tourism Marketing | 2010 | 215 |
| 35 | Extending the Understanding of End User Information Systems Satisfaction Formation: An Equitable Needs Fulfillment Model Approach | MIS Quarterly: Management Information Systems | 2008 | 213 |
| 36 | Why do you cruise? Exploring the motivations for taking cruise holidays, and the construction of a cruising motivation scale | Tourism Management | 2011 | 213 |
| 37 | New developments in tourism and hotel demand modeling and forecasting | International Journal of Contemporary Hospitality Management | 2017 | 205 |
| 38 | Tourism Demand Modelling and Forecasting: How Should Demand Be Measured? | Tourism Economics | 2010 | 201 |
| 39 | First and Repeat Visitor Behaviour: GPS Tracking and GIS Analysis in Hong Kong | Tourism Geographies | 2012 | 199 |
| 40 | Medical tourism development in Hong Kong: An assessment of the barriers | Tourism Management | 2011 | 198 |
| 41 | A Missing Link in Understanding Revisit Intention—The Role of Motivation and Image | Journal of Travel and Tourism Marketing | 2010 | 197 |
| 42 | The perceived impact of risks on travel decisions | International Journal of Tourism Research | 2006 | 196 |
| 43 | Forecasting international tourist flows to Macau | Tourism Management | 2006 | 192 |
| 44 | A meta-analysis of international tourism demand forecasting and implications for practice | Tourism Management | 2014 | 192 |
| 45 | Attitude towards EMSs in an international hotel: An exploratory case study | International Journal of Hospitality Management | 2010 | 190 |
| 46 | Determinants of hotel room price | International Journal of Contemporary Hospitality Management | 2011 | 183 |
| 47 | Service robots in hotels: understanding the service quality perceptions of human-robot interaction | Journal of Hospitality Marketing and Management | 2020 | 182 |
| 48 | A conceptual framework of hotel experience and customer‐based brand equity | International Journal of Contemporary Hospitality Management | 2010 | 180 |
| 49 | How do green attributes elicit pro-environmental behaviors in guests? The case of green hotels in Vietnam | Journal of Travel and Tourism Marketing | 2019 | 180 |
| 50 | Travel agents as facilitators or inhibitors of travel: perceptions of people with disabilities | Tourism Management | 2003 | 167 |
