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International Journal of Services, Technology and Management
International Journal of Services, Technology and Management
0.2
(top 100%)
impact factor
825
(top 20%)
papers
3.9K
(top 20%)
citations
25
(top 20%)
h
-index
0.2
(top 100%)
impact factor
859
all documents
4.3K
doc citations
43
(top 20%)
g
-index
Top Authors (by articles)
#
Author
Articles
Citations
R ARank
R CRank
1
Patrick Chi-Leung Hui
5
3
2
31
1
Xiaoming Tao
5
3
13
187
3
David C Yen
4
38
12
27
3
Kannan Govindan
4
74
13
36
3
Prasanta K. Dey
4
13
5
41
6
Shu-hsien Liao
3
20
6
21
6
Peter Nijkamp
3
42
58
81
6
Siegfried P Gudergan
3
12
4
31
6
Gts Ho
3
4
7
33
10
Muhammad Rafiq
2
1
2
11
10
Luis Rubalcaba
2
20
3
20
10
Wh Ip
2
1
29
113
10
Stephen Pettit
2
75
3
5
10
Felix Ts Chan
2
7
38
87
10
Shrawan Kumar Trivedi
2
1
1
12
10
Amanda T Beatson
2
5
3
24
10
Jan Barkmann
2
15
3
14
10
Carman K Lee
2
2
15
70
10
Pattabiraman V
2
2
1
10
10
Ettore Bolisani
2
17
3
8
10
Tore Markeset
2
18
5
10
10
Adnan Ozyilmaz
2
8
1
4
10
Yong Liu
2
19
6
22
10
Sasikumar Perumal
2
20
3
12
10
Basem Eid Mohamed
2
4
1
1
10
Myung Ho Kim
2
0
4
17
10
Chandan Parsad
2
4
6
22
10
Kevin Lee
2
1
4
15
10
Jinnan Wu
2
4
2
11
10
Frank Pons
2
0
3
26
10
Sonu Rajak
2
4
1
11
10
Amar Ranjan Dash
2
3
2
3
10
Ian N Lings
2
13
5
22
10
Zahir Irani
2
3
24
63
10
Ahto Buldas
2
6
2
3
10
Yongjin Yeom
2
0
1
13
10
Agung Iswadi
2
4
1
1
10
Hanna Lehtimaki
2
1
5
14
10
Sany Sanuri Mohd Mokhtar
2
2
3
22
10
Faïz Gallouj
2
218
7
6
10
Tugrul Daim
2
21
24
47
10
Eduard Cristobal-Fransi
2
19
3
10
10
Mario Coccia
2
99
12
21
10
Qing Zhu
2
0
1
18
10
Muhammad Waseem Bari
2
0
4
14
10
Heiko Gebauer
2
16
8
29
10
Zaheer Khan
2
15
2
7
10
Patrizia Riganti
2
36
1
2
10
Cheng Hsu
2
48
3
1
10
Christiane Hipp
2
20
1
11
10
Jon Sundbo
2
224
3
3
10
Päivi Eriksson
2
13
4
6
10
David Ludlow
2
15
1
3
10
Tugrul U Daim
2
21
13
25
55
T C Edwin Cheng
1
12
83
99
55
xiaobing Sun
1
1
15
28
55
Vicenc Fernandez
1
0
8
32
55
Ville Leppänen
1
0
10
34
55
Joanne Roberts
1
9
10
18
55
Amit Gupta
1
2
20
59
55
Kay Hiang Hoon
1
1
4
13
55
Farjana Nur
1
0
3
13
55
Rodney McAdam
1
0
36
67
55
Nitin
1
0
10
25
55
Khurram Ajaz Khan
1
0
4
14
55
Muhammad Awais Baloch
1
0
6
16
55
Fatos Xhafa
1
22
43
45
55
Ángel Martínez-Sánchez
1
5
10
28
55
Wing-Keung Wong
1
7
42
99
55
David Murray
1
0
1
9
55
Pradeep
1
25
30
56
55
Leroy White
1
2
5
11
55
Tariq Zaman
1
18
5
3
55
Christopher P Furner
1
11
3
12
55
David Doloreux
1
10
20
32
55
Saeed,S
1
2
11
25
55
Rob Law
1
9
42
61
55
Tan Yigitcanlar
1
13
34
67
55
Gregorio Martín-de Castro
1
0
9
17
55
Nur Aliah Mansor
1
4
2
1
55
Wee-Kheng Tan
1
1
12
18
55
Rudra P Pradhan
1
9
19
50
55
Enrico Scarso
1
12
6
11
55
Amy Trappey
1
1
26
56
55
Alvin W Yeo
1
18
3
4
55
Junghoon Moon
1
5
8
15
55
Adela J Mcmurray
1
1
8
27
55
Zhen Zhu
1
11
1
7
55
Ru Yang
1
1
2
7
55
John Walsh
1
0
7
23
55
Mehfooza M
1
1
1
2
55
Alfonso Duran
1
3
3
8
55
Adam Vrechopoulos
1
9
6
22
55
Anders Gustafsson
1
16
13
32
55
Semih Özel
1
3
1
3
55
Srikanta Patnaik
1
1
13
27
55
Majid Sarrafzadeh
1
12
12
37
55
Yucong Duan
1
1
11
33
55
Eldon Y Li
1
12
14
25
55
Daniela Carlucci Carlucci
1
2
6
19
55
Ercan Oztemel
1
3
6
18
55
Liping Zhao
1
3
4
17
55
Douglas J Morrice
1
7
11
20
55
Josep Llach
1
1
11
29
55
Saara A Brax
1
11
4
8
55
Spyros Niavis
1
0
6
19
55
Jonathan C Ho
1
13
4
7
55
Τhanasis Daradoumis
1
22
11
14
55
Govindaraju Kondaswamy
1
2
16
25
55
Carlos Roldan-Blay
1
0
5
7
55
Ester Gutierrez
1
22
6
21
55
Aliye Ahu Akgun
1
12
3
7
55
Qingyu Zhang
1
1
11
53
55
Durga Prasad Bavirisetti
1
0
1
9
55
Michaela Trippl
1
4
10
19
55
Mark M J Wilson
1
4
1
14
55
Xiaodong Feng
1
1
7
13
55
Vivek Kumar Sehgal
1
0
5
18
55
Sebastián Lozano
1
22
25
40
55
Mercedes Rodríguez
1
16
7
10
55
Sai-Ho Chung
1
1
15
37
55
Luis Miguel Molina Fernandez
1
3
2
11
55
Anil Kumar
1
1
11
44
55
Francisco José Saéz Martínez
1
0
8
20
55
Azizan Marzuki
1
6
6
15
55
Yaokuang Li
1
0
5
13
55
Volker Wulf
1
0
21
46
55
Xiaolong Guo
1
10
9
20
55
Yang-Sun Lee
1
0
6
21
55
Narayanan Kulathuramaiyer
1
18
1
1
55
Nuno Melão
1
12
7
11
55
Rk Padhy
1
1
1
7
55
Amaia Lusa Garcia
1
19
8
7
55
Ralf Plattfaut
1
0
4
18
55
Swsb Dasanayaka
1
0
4
14
55
Anil Kumar
1
1
16
46
55
Devi T Thirupathi
1
1
2
2
55
T Russell Crook
1
1
10
25
55
Masaharu Tsujimoto
1
2
3
5
55
Kwangtae Park
1
0
7
20
55
Kok-Seng Wong
1
0
4
19
55
Roberto Antonietti
1
25
3
9
55
Filipe Sardo
1
1
3
11
55
Arch G Woodside
1
0
38
67
55
Jae-Cheol Ryou
1
1
8
14
55
De Matos, Ca; Matos, Ca De
1
0
8
22
55
Hamid Reza Gilasi
1
0
10
27
55
Javier Faulin
1
22
16
24
55
Jeong Hyun Yi
1
0
10
20
55
Meirelles, D S
1
1
7
10
55
Prodromos D Chatzoglou
1
13
9
30
55
Leon Li
1
1
8
28
55
Sushil Sushil
1
5
26
50
55
Gopalakrishnan Narayanamurthy
1
0
7
33
55
Heng Li
1
3
56
144
55
Atik Aprianingsih
1
0
3
4
55
Guillermo Escrivá-Escrivá
1
0
10
19
55
Peter E D Love
1
3
58
114
55
Antoni Meseguer-Artola
1
22
6
14
55
Marco Ugo Paiola
1
12
3
11
55
Seliina Päällysaho
1
35
4
1
55
Mark Goh
1
9
39
90
55
Borut Likar
1
1
4
8
55
Yonggui Wang
1
2
7
40
55
Andrea De Montis
1
5
10
16
55
Jouni Juntunen
1
4
6
17
55
Christian Kowalkowski
1
45
7
14
55
Philip Cheng
1
2
3
3
55
Tomás F Espino-Rodríguez
1
5
7
21
55
Ian Miles
1
15
13
17
55
Edgar Doersam
1
8
9
18
55
Pei-Chun Lin
1
5
9
29
55
Ángela Gonzalez-Moreno
1
0
4
13
55
Bin Wang
1
3
9
24
55
William Ho
1
1
13
37
55
Srikanta Routroy
1
13
17
24
55
Lesley J Strawderman
1
0
12
37
55
Athanasia Pouloudi
1
10
8
13
55
Albert Corominas Subias
1
19
11
10
55
Yongyun Cho
1
4
7
17
55
Eva Martin-Fuentes
1
17
7
11
55
Philippa Ward
1
3
4
9
55
Carlos Roldán-Porta
1
0
4
8
55
Jari Kuusisto
1
35
3
3
55
Ilaria Giannoccaro
1
10
13
18
55
Leopoldo Gutierrez
1
3
6
17
55
Haehyun Cho
1
0
3
7
55
Xiangjun Dong
1
2
10
22
55
Bertha Maya Sopha
1
7
8
16
55
Marko Sarstedt
1
207
26
27
55
Tiina M Tuominen
1
11
1
6
55
Frederic Marimon
1
2
11
42
55
Heikki Karjaluoto
1
38
18
29
55
Antonie Jm Jetter
1
8
2
14
55
Yuangao Chen
1
1
6
24
55
Carsten Schultz
1
6
5
13
55
Tomohiko Sakao
1
8
15
25
55
Seda Kundak
1
12
1
3
55
Sen Wu
1
1
1
9
55
Rafael Pastor Moreno
1
19
16
17
55
John R Bryson
1
6
17
37
55
Gunjan Malhotra
1
2
4
12
55
Lars Witell
1
16
15
22
55
Manuel D Rossetti
1
2
5
21
55
Daniela-Luminita Constantin
1
5
1
6
55
Roger Bennett
1
3
20
65
55
Christian M Ringle
1
207
19
27
55
S S Gupta
1
1
1
1
55
Eric Wt Ngai
1
12
23
51
55
Lars Fuglsang
1
36
6
7
55
Jishnu Hazra
1
2
6
12
55
Hongxiu Li
1
6
8
25
55
K Brindha
1
0
3
4
55
Ramayah T
1
1
66
206
55
Rafael Teixeira
1
0
6
18
55
Kirankumar S Momaya
1
5
6
17
55
Vimi Jham
1
2
2
4
55
Edward G Anderson Jr
1
7
3
3
55
Fernando E García-Muiña
1
0
9
26
55
Sandro Battisti
1
16
3
4
55
Manuel Cardós
1
1
5
15
55
Eugenia Babiloni
1
1
4
8
55
Hossam Faheem
1
1
2
6
55
Naoshi Uchihira
1
10
1
3
55
Daniel I. Prajogo
1
9
19
34
55
Lanshun Nie
1
0
3
7
55
Josefa Mula
1
0
24
43
55
Paavo Ritala
1
67
25
25
55
Hsu-Hwa Chang
1
4
2
8
55
Barnana Baruah
1
4
1
4
55
Jeremy Rl Howells
1
14
11
21
55
Nishtha Kesswani
1
0
4
13
55
Maria Jose Alvarez-Gil
1
2
2
13
55
Pia Hurmelinna-Laukkanen
1
67
9
8
55
Simon Mowatt
1
3
4
7
55
Mohamed Rafik Qureshi
1
25
9
17
55
Markus Jähi
1
3
1
2
55
Amit Shankar
1
21
8
14
55
José Antonio Camacho Ballesta
1
16
4
6
55
Sergio E Gouvea Da Costa
1
0
12
27
55
Daniel Arias-Aranda
1
2
5
23
55
Virpi Oksman
1
5
1
2
55
Paul C van Fenema
1
24
1
6
55
Norman Au
1
6
9
19
55
Stephan M Wagner
1
15
25
31
55
Ricarda B Bouncken
1
7
25
43
55
Ronan McIvor
1
6
16
36
55
Aries Susanty
1
0
4
14
55
Angeliki Poulymenakou
1
10
2
10
55
Joakim Lilliesköld
1
0
1
6
55
Giulio Cainelli
1
25
13
19
55
Jorge Santos
1
3
2
5
55
Franz Tödtling
1
4
11
19
55
Kirsimarja Blomqvist
1
67
5
11
55
Emilio Paolucci
1
0
10
34
55
Chun Ho Wu
1
1
13
43
55
Angel Juan
1
22
31
37
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Asad Abbas
1
12
4
5
55
Anna Arbussà
1
1
2
9
55
Dilupa Nakandala
1
5
6
15
55
Esko Hakanen
1
1
2
4
55
Juan L Pérez
1
2
8
14
55
Lei Yang
1
1
9
19
55
Ester Guijarro
1
1
2
8
55
Dragan Ćoćkalo
1
1
6
11
55
Vinay V Panicker
1
12
7
9
55
Zhijun Ding
1
1
6
20
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Jose Carlos Prado-Prado
1
5
10
22
55
Jorge Gallego
1
7
1
13
55
Chandra Sen Mazumdar
1
0
1
3
55
Joshua Ignatius
1
1
9
26
55
Bo Edvardsson
1
16
15
33
55
Javier Cárcel-Carrasco
1
0
11
17
55
R Dhanalakshmi
1
4
7
14
55
Reuben F Burch
1
0
12
31
55
Raffaella Manzini
1
8
14
26
55
Lester W Johnson
1
7
27
54
55
Omer F Rana
1
0
32
102
55
Ruth Banomyong
1
29
7
10
55
Victor R Prybutok
1
23
28
36
55
Mohsin Ullah Khan
1
2
2
2
55
Huayu Shen
1
2
6
13
55
Faridah djellal
1
33
6
8
55
Yiannis Nikolaidis
1
4
2
12
55
Ashokkumar Ranchhod
1
7
3
20
55
Zafar Husain
1
5
5
10
55
Vesna K Spasojević Brkić
1
1
10
20
55
Babis Theodoulidis
1
5
6
14
55
Anand Gurumurthy
1
0
3
16
55
Pascal Paillé
1
4
9
21
55
Yang Zhou
1
1
1
3
55
Qingpu Zhang
1
1
1
2
55
Eeva Aromaa
1
13
2
1
55
Bs Sahay
1
5
3
7
55
Maiju Vuolle
1
12
1
3
55
Vittorio Chiesa
1
8
11
24
55
B Mahadevan
1
2
5
8
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T Ramayah
1
1
12
74
55
Mohinder Chand
1
32
1
3
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Thomas F Rutherford
1
1
20
39
55
Koray Velibeyoglu
1
13
1
3
55
Sd Madhu Kumar
1
3
1
4
55
Lirong Wei
1
2
2
4
55
Daniel Kindström
1
45
5
9
55
George Lafferty
1
3
4
8
55
Ewl Cheng
1
3
1
2
55
Shahram Sarkani
1
2
12
21
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Antoni Espasa
1
3
3
4
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Pim Den Hertog
1
13
2
4
55
Pradeep Kumar
1
25
24
46
55
Andreas Koch
1
10
1
5
55
Thomas A Mazzuchi
1
2
10
23
55
Cornelius Herstatt
1
38
11
8
55
Uday M Apte
1
55
6
7
55
Jennifer Wilby
1
5
3
4
55
Tor Helge Aas
1
10
4
7
55
Alvin Wee Yeo
1
18
1
1
55
Tero Montonen
1
0
1
3
55
Jiaming Fang
1
5
5
10
55
Bobby Swar
1
5
2
7
55
Rosmaini Tasmin
1
24
1
1
55
Sanjeev Prashar
1
3
5
24
55
Huimin Chung
1
2
7
15
55
Simone Strambach
1
187
3
1
55
Angel A Juan
1
22
25
29
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