# | Title | Journal | Year | Citations |
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1 | Airline safety measurement using a hybrid model | Journal of Air Transport Management | 2007 | 354 |
2 | Performance evaluation for airlines including the consideration of financial ratios | Journal of Air Transport Management | 2000 | 306 |
3 | The effect of airline service quality on passengers’ behavioural intentions: a Korean case study | Journal of Air Transport Management | 2004 | 288 |
4 | Passengers’ perceptions of low cost airlines and full service carriers: A case study involving Ryanair, Aer Lingus, Air Asia and Malaysia Airlines | Journal of Air Transport Management | 2005 | 287 |
5 | A study on the effects of social media marketing activities on brand equity and customer response in the airline industry | Journal of Air Transport Management | 2018 | 250 |
6 | Price elasticities of demand for passenger air travel: a meta-analysis | Journal of Air Transport Management | 2002 | 245 |
7 | Building an effective safety management system for airlines | Journal of Air Transport Management | 2008 | 238 |
8 | Service quality and customer satisfaction of a UAE-based airline: An empirical investigation | Journal of Air Transport Management | 2015 | 235 |
9 | Expectations and perceptions in airline services: An analysis using weighted SERVQUAL scores | Journal of Air Transport Management | 2007 | 224 |
10 | Privatization, corporatization, ownership forms and their effects on the performance of the world's major airports | Journal of Air Transport Management | 2006 | 213 |
11 | An application of DEA to measure the efficiency of Spanish airports prior to privatization | Journal of Air Transport Management | 2001 | 212 |
12 | Evaluating service quality of airline industry using hybrid best worst method and VIKOR | Journal of Air Transport Management | 2018 | 209 |
13 | Gravity models for airline passenger volume estimation | Journal of Air Transport Management | 2007 | 205 |
14 | Air transport and tourism—Perspectives and challenges for destinations, airlines and governments | Journal of Air Transport Management | 2006 | 201 |
15 | Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach | Journal of Air Transport Management | 2018 | 201 |
16 | Examining airline service quality from a process perspective | Journal of Air Transport Management | 2005 | 200 |
17 | COVID-19 pandemic and prospects for recovery of the global aviation industry | Journal of Air Transport Management | 2021 | 196 |
18 | Airline disruption management—Perspectives, experiences and outlook | Journal of Air Transport Management | 2007 | 189 |
19 | Performance evaluation of Italian airports: A data envelopment analysis | Journal of Air Transport Management | 2007 | 187 |
20 | Mixed logit modelling of airport choice in multi-airport regions | Journal of Air Transport Management | 2005 | 186 |
21 | An overview of current research and developments in urban air mobility – Setting the scene for UAM introduction | Journal of Air Transport Management | 2020 | 182 |
22 | International air transportation and economic development | Journal of Air Transport Management | 2000 | 177 |
23 | Airlines performance in the new market context: A comparative productivity and efficiency analysis | Journal of Air Transport Management | 2008 | 172 |
24 | An investigation of service quality, customer satisfaction and loyalty in China's airline market | Journal of Air Transport Management | 2016 | 172 |
25 | A modified VIKOR multiple-criteria decision method for improving domestic airlines service quality | Journal of Air Transport Management | 2011 | 170 |
26 | Airline brand equity, brand preference, and purchase intentions—The moderating effects of switching costs | Journal of Air Transport Management | 2008 | 169 |
27 | Competitive advantage of low-cost carriers: some implications for airports | Journal of Air Transport Management | 2004 | 165 |
28 | Competition of high-speed train with air transport: The case of Madrid–Barcelona | Journal of Air Transport Management | 2007 | 163 |
29 | Government support to airlines in the aftermath of the COVID-19 pandemic | Journal of Air Transport Management | 2020 | 163 |
30 | A comparative analysis of productivity performance of the world's major airports: summary report of the ATRS global airport benchmarking research report—2002 | Journal of Air Transport Management | 2003 | 159 |
31 | Competition between network carriers and low-cost carriers—retreat battle or breakthrough to a new level of efficiency? | Journal of Air Transport Management | 2004 | 159 |
32 | How did COVID-19 impact air transportation? A first peek through the lens of complex networks | Journal of Air Transport Management | 2020 | 158 |
33 | An assessment of risk and safety in civil aviation | Journal of Air Transport Management | 2000 | 154 |
34 | A non-additive model for evaluating airline service quality | Journal of Air Transport Management | 2007 | 154 |
35 | COVID-19 pandemic and air transportation: Successfully navigating the paper hurricane | Journal of Air Transport Management | 2021 | 154 |
36 | A cross cultural investigation of airlines service quality through integration of Servqual and the Kano model | Journal of Air Transport Management | 2015 | 150 |
37 | The impacts of COVID-19 on the global airline industry: An event study approach | Journal of Air Transport Management | 2020 | 150 |
38 | Size versus efficiency: a case study of US commercial airports | Journal of Air Transport Management | 2003 | 149 |
39 | Online drivers of consumer purchase of website airline tickets | Journal of Air Transport Management | 2013 | 148 |
40 | The choice of air carrier, flight, and fare class | Journal of Air Transport Management | 1999 | 147 |
41 | How do the demands for airport services differ between full-service carriers and low-cost carriers? | Journal of Air Transport Management | 2004 | 147 |
42 | Temporal configurations of European airline networks | Journal of Air Transport Management | 2005 | 145 |
43 | Analysis of the potential for delay propagation in passenger airline networks | Journal of Air Transport Management | 2008 | 144 |
44 | How important are commercial revenues to today's airports? | Journal of Air Transport Management | 2009 | 143 |
45 | Antecedents of airline passenger loyalty: Low-cost versus traditional airlines | Journal of Air Transport Management | 2010 | 142 |
46 | The historical fuel efficiency characteristics of regional aircraft from technological, operational, and cost perspectives | Journal of Air Transport Management | 2002 | 141 |
47 | The evolution of airport ownership and governance | Journal of Air Transport Management | 2011 | 141 |
48 | Service quality and price perception of service: Influence on word-of-mouth and revisit intention | Journal of Air Transport Management | 2016 | 138 |
49 | Efficiency and effectiveness in airline performance using a SBM-NDEA model in the presence of shared input | Journal of Air Transport Management | 2014 | 135 |
50 | A review of research on risk and safety modelling in civil aviation | Journal of Air Transport Management | 2008 | 134 |