# | Title | Journal | Year | Citations |
---|
1 | On the evaluation of structural equation models | Journal of the Academy of Marketing Science | 1988 | 17,225 |
2 | A new criterion for assessing discriminant validity in variance-based structural equation modeling | Journal of the Academy of Marketing Science | 2015 | 14,094 |
3 | Service-dominant logic: continuing the evolution | Journal of the Academy of Marketing Science | 2008 | 5,103 |
4 | An assessment of the use of partial least squares structural equation modeling in marketing research | Journal of the Academy of Marketing Science | 2012 | 4,670 |
5 | Customer Loyalty: Toward an Integrated Conceptual Framework | Journal of the Academy of Marketing Science | 1994 | 4,212 |
6 | On the Evaluation of Structural Equation Models | Journal of the Academy of Marketing Science | 1988 | 3,283 |
7 | Customer value: The next source for competitive advantage | Journal of the Academy of Marketing Science | 1997 | 3,196 |
8 | Managing the co-creation of value | Journal of the Academy of Marketing Science | 2008 | 2,459 |
9 | Specification, evaluation, and interpretation of structural equation models | Journal of the Academy of Marketing Science | 2012 | 2,385 |
10 | Institutions and axioms: an extension and update of service-dominant logic | Journal of the Academy of Marketing Science | 2016 | 2,183 |
11 | The Role of Emotions in Marketing | Journal of the Academy of Marketing Science | 1999 | 2,063 |
12 | Relationship Marketing of Services--Growing Interest, Emerging Perspectives | Journal of the Academy of Marketing Science | 1995 | 2,031 |
13 | An Examination of Selected Marketing Mix Elements and Brand Equity | Journal of the Academy of Marketing Science | 2000 | 2,003 |
14 | Critical service logic: making sense of value creation and co-creation | Journal of the Academy of Marketing Science | 2013 | 1,788 |
15 | The Nature and Determinants of Customer Expectations of Service | Journal of the Academy of Marketing Science | 1993 | 1,769 |
16 | Relational Benefits in Services Industries: The Customer's Perspective | Journal of the Academy of Marketing Science | 1998 | 1,706 |
17 | Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge | Journal of the Academy of Marketing Science | 2002 | 1,654 |
18 | Customer Satisfaction: A Meta-Analysis of the Empirical Evidence | Journal of the Academy of Marketing Science | 2001 | 1,462 |
19 | An Integrated Model of Buyer-Seller Relationships | Journal of the Academy of Marketing Science | 1995 | 1,413 |
20 | The Synergistic Effect of Market Orientation and Learning Orientation on Organizational Performance | Journal of the Academy of Marketing Science | 1999 | 1,376 |
21 | A measure of service quality for retail stores: Scale development and validation | Journal of the Academy of Marketing Science | 1996 | 1,341 |
22 | Consumer Switching Costs: A Typology, Antecedents, and Consequences | Journal of the Academy of Marketing Science | 2003 | 1,252 |
23 | Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn | Journal of the Academy of Marketing Science | 2000 | 1,241 |
24 | An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors | Journal of the Academy of Marketing Science | 2002 | 1,238 |
25 | Relationship Marketing in Consumer Markets: Antecedents and Consequences | Journal of the Academy of Marketing Science | 1995 | 1,219 |
26 | Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context | Journal of the Academy of Marketing Science | 2004 | 1,219 |
27 | Corporate Social Responsibility and Marketing: An Integrative Framework | Journal of the Academy of Marketing Science | 2004 | 1,214 |
28 | The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda | Journal of the Academy of Marketing Science | 2000 | 1,204 |
29 | Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods | Journal of the Academy of Marketing Science | 2017 | 1,200 |
30 | Cultivating Service Brand Equity | Journal of the Academy of Marketing Science | 2000 | 1,151 |
31 | A Framework for Market-Based Organizational Learning: Linking Values, Knowledge, and Behavior | Journal of the Academy of Marketing Science | 1997 | 1,141 |
32 | The Role of Corporate Social Responsibility in Strengthening Multiple Stakeholder Relationships: A Field Experiment | Journal of the Academy of Marketing Science | 2006 | 1,141 |
33 | Agency and Trust Mechanisms in Consumer Satisfaction and Loyalty Judgments | Journal of the Academy of Marketing Science | 2000 | 1,097 |
34 | Building Corporate Associations: Consumer Attributions for Corporate Socially Responsible Programs | Journal of the Academy of Marketing Science | 2006 | 1,068 |
35 | Technology Infusion in Service Encounters | Journal of the Academy of Marketing Science | 2000 | 1,066 |
36 | The Influence of Store Environment on Quality Inferences and Store Image | Journal of the Academy of Marketing Science | 1994 | 1,061 |
37 | Expanding understanding of service exchange and value co-creation: a social construction approach | Journal of the Academy of Marketing Science | 2011 | 1,027 |
38 | Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies | Journal of the Academy of Marketing Science | 2016 | 1,017 |
39 | Measuring consumer innovativeness | Journal of the Academy of Marketing Science | 1991 | 1,001 |
40 | Customer engagement: the construct, antecedents, and consequences | Journal of the Academy of Marketing Science | 2017 | 999 |
41 | Fundamentals of service science | Journal of the Academy of Marketing Science | 2008 | 992 |
42 | Guidelines for choosing between multi-item and single-item scales for construct measurement: a predictive validity perspective | Journal of the Academy of Marketing Science | 2012 | 929 |
43 | Intentions to Use Mobile Services: Antecedents and Cross-Service Comparisons | Journal of the Academy of Marketing Science | 2005 | 926 |
44 | Exploring the Implications of the Internet for Consumer Marketing | Journal of the Academy of Marketing Science | 1997 | 910 |
45 | Corporate Citizenship: Cultural Antecedents and Business Benefits | Journal of the Academy of Marketing Science | 1999 | 817 |
46 | Implications of Loyalty Program Membership and Service Experiences for Customer Retention and Value | Journal of the Academy of Marketing Science | 2000 | 806 |
47 | Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators | Journal of the Academy of Marketing Science | 2008 | 805 |
48 | Spreading the Word: Investigating Antecedents of Consumers' Positive Word-of-Mouth Intentions and Behaviors in a Retailing Context | Journal of the Academy of Marketing Science | 2005 | 780 |
49 | Mindful consumption: a customer-centric approach to sustainability | Journal of the Academy of Marketing Science | 2011 | 755 |
50 | How artificial intelligence will change the future of marketing | Journal of the Academy of Marketing Science | 2020 | 753 |