12(top 1%)
papers
895(top 1%)
citations
9(top 1%)
h-index
10(top 1%)
g-index
13
all documents
938
doc citations
436
citing journals
9
times ranked

Top Articles

#TitleJournalYearCitations
1Determinants of hotel guests’ satisfaction and repeat patronage in the Hong Kong hotel industryInternational Journal of Hospitality Management2001470
2Congruence of self and subordinate ratings of managerial practices as a correlate of supervisor evaluationJournal of Occupational and Organizational Psychology1994108
3Stated‐importance versus derived‐importance customer satisfaction measurementJournal of Services Marketing200277
4Indoor Air Quality Investigation on Commercial AircraftIndoor Air199963
5Commercial aviation in-flight emergencies and the physicianEMA - Emergency Medicine Australasia200750
6Personality and work performance: Myers-Briggs type indicator correlates of managerial performance in two culturesPersonality and Individual Differences199348
7The Lowland Maya “Protoclassic”Ancient Mesoamerica199847
8Waste reduction and recycling strategies for the in-flight services in the airline industryResources, Conservation and Recycling200335
9Perceived Benefits, Attitude, Image, Desire, and Intention in Virtual Golf LeisureJournal of Hospitality Marketing and Management201435
10The Carroll–Hung method for component reliability mapping in aircraft maintenanceQuality and Reliability Engineering International20075
11AN INNOVATIVE AVIATION CUSTOMER-SUPPLIER RELATIONSHIP MODELQuality and Reliability Engineering International20050
12Flight training efforts would benefit from more flexible aviation regulatory structuresICAO Journal19960
13Best Practices in Communications to Support Circular Economy AdoptionICAO Journal20220