13(top 50%)
papers
3.3K(top 5%)
citations
10(top 50%)
h-index
13(top 50%)
g-index
13
all documents
3.5K
doc citations
731
citing journals
105
times ranked
Filter by:Citations (Lifetime) (3) | Citations (per year) (5) | Most Cited Article (Lifetime) (2) | Most Cited Article (per year) (7) | Low Rankings (Lifetime) (3) | Low Rankings (per year) (24) |
1st most cited author in Cornell Hospitality Quarterly (2009) [with 162 citations of 1 articles]
1st most cited paper in Cornell Hospitality Quarterly (2009) [with 162 citations of an article]
6th most cited author in Journal of Marketing (1996) [with 2178 citations of 2 articles]
6th most cited paper in Journal of Marketing (1996) [with 2178 citations of an article]
10th most cited author in Journal of Marketing (2000) [with 625 citations of 1 articles]
10th most cited paper in Journal of Marketing (2000) [with 625 citations of an article]
13th most cited author in Journal of Service Research (2005) [with 159 citations of 1 articles]
13th most cited paper in Journal of Service Research (2005) [with 159 citations of an article]
13th most cited paper in Journal of Service Research (2013) [with 86 citations of an article]
14th most cited paper in Cornell Hospitality Quarterly (lifetime) [with 162 citations of an article]
23rd most cited author in Cornell Hospitality Quarterly (lifetime) [with 162 citations of 1 articles]
27th most cited paper in Journal of Services Marketing (2015) [with 51 citations of an article]
32nd most cited author in Journal of Service Research (2010) [with 198 citations of 1 articles]
32nd most cited paper in Journal of Service Research (2010) [with 198 citations of an article]
63rd most cited author in Journal of Marketing (lifetime) [with 2803 citations of 3 articles]
85th most cited author in Journal of Service Research (lifetime) [with 443 citations of 3 articles]
91st most cited paper in Journal of Marketing (lifetime) [with 2803 citations of an article]