Skip to main content
SpringerLink
Log in

Dynamics of Public Interest in Artificial Intelligence: ‘Business Intelligence Culture’ and Global Regulation in the Digital Era

  • Chapter
  • First Online:
The Palgrave Handbook of Corporate Sustainability in the Digital Era

Abstract

The need to develop global regulation mechanisms to manage artificial intelligence and big data is very challenging. The advance of digital technology over the last two decades has opened new opportunities and has the potential for digitizing society and the business activities in our everyday life. The info-communication industry gives us information abundance and unprecedented connectivity. This chapter examines and analyzes briefly different types of theories of regulation and the public interest concept in info-communication policy-making. It introduces a new culture in the business ecosystem, which is the ‘Business Intelligence Culture’ (BIC) to use as a methodological tool to analyze digital transformation (AI and robots’ adoptions) of corporations in the digital era. Finally, it explains the regulatory limits by examining the dynamics of public interest in the artificial intelligence ecosystem briefly.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 249.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  • Alesina, A., & Tabellini, G. (2007, March). Bureaucrats or politicians? Part 1: A single policy task. American Economic Review, 97(1), 169–179.

    Article  Google Scholar 

  • Armstrong, S. C., & Vickers, J. (1994). Regulatory reform. Cambridge, MA: MIT Press.

    Google Scholar 

  • Baldwin, R., & Cave, M. (1999). Understanding regulation; Theory, Strategy and Practice. Oxford: Oxford University Press.

    Google Scholar 

  • Bardach, E., & Kagan, R. A. (1982). Going by the Book: The problems of regulatory unreasonableness (pp. 58–92). Philadelphia: Temple University Press.

    Google Scholar 

  • Barnett, M., & Duvall, R. (Eds.). (2005). Power in global governance. Cambridge: Cambridge University Press.

    Google Scholar 

  • Bernstein, M. (1985). Regulating business by independent commission (pp. 74–102). Princeton University Press: Princeton.

    Google Scholar 

  • Black, J., Muchlinski, P., & Walker, P. (Eds.). (1998). Commercial regulation and judicial review. Oxford: Hart Publishing.

    Google Scholar 

  • Black, J. (1995). Which arrow? Rule type and regulatory policy. Public Law, 94–117.

    Google Scholar 

  • Black, J. (1996). Constitutionalising self-regulation. Modern Law Review, 59, 24–56.

    Article  Google Scholar 

  • Black, J. (2000). Proceduralising regulation: Part I. Oxford Journal of Legal Studies, 20, 597–614.

    Article  Google Scholar 

  • Black, J. (2001). Decentring regulation: Understanding the role of regulation and self-regulation in a “post-regulatory” world. Current Legal Problems, 54, 103–147.

    Article  Google Scholar 

  • Black, J. (2009). Rebuilding the credibility of markets and regulators. Law and Financial Markets Review, 3, 1–2.

    Article  Google Scholar 

  • Bovens, M. (2007). Public accountability. In E. Ferlie, L. Lynn, & C. Pollitt (Eds.), Oxford handbook of public management. Oxford: Oxford University Press.

    Google Scholar 

  • Bovens, M. (1998). The quest for responsibility. Cambridge: Cambridge University Press.

    Google Scholar 

  • Braithwaite, J. (1982). Enforced self-regulation: A new strategy for corporate crime control. Michigan Law Review, 80, 1466–1507.

    Article  Google Scholar 

  • Braithwaite, J. (2008). Regulatory Capitalism. Cheltenham: Edward Elgar.

    Book  Google Scholar 

  • Breyer, S. G. (1982). Regulation and its reform. Cambridge, MA: Harvard University Press.

    Book  Google Scholar 

  • Brown, A., Stern, J., & Tenenbaum, B. (2006). Evaluating infrastructure regulatory systems. Washington: The World.

    Book  Google Scholar 

  • Bughin, J., Seong, J., Manyika, J., Chui, M., Joshi, R. (2018). Notes from the AI frontier: Modeling notes from the AI frontier: Modeling the impact of AI on the world the impact of AI on the world economy. September, Discussion Paper, McKinsey Global Institute, https://www.mckinsey.com/featured-insights/artificial-intelligence/notes-from-the-AI-frontier-modeling-the-impact-of-ai-on-the-world-economy

  • Bughin, J., Seong, J., Manyika, J., Hämäläinen, L., Windhagen, E., & Hazan, E. (2019). Tackling Europes gap in digital and AI. February, Discussion Paper, McKinsey Global Institute, https://www.mckinsey.com/featured-insights/artificial-intelligence/tackling-europes-gap-in-digital-and-ai

  • Cabinet Office. (2003). Better policymaking: A guide to regulatory impact assessment. London: Cabinet Office.

    Google Scholar 

  • Campbell, A. J. (1999). Self-regulation and the media. Federal Communications Law Journal, 51, 711–772.

    Google Scholar 

  • Chui, M., Manyika, J., Miremadi, M., Henke, N., Chung, R., Pieter Nel, V., & Malhotra, S. (2018). Notes from the AI frontier: Insights from hundreds of use cases. April, Discussion Paper, McKinsey Global Institute, https://www.mckinsey.com/~/media/McKinsey/Featured%20Insights/Artificial%20Intelligence/Notes%20from%20the%20AI%20frontier%20Applications%20and%20value%20of%20deep%20learning/Notes-from-the-AI-frontier-Insights-from-hundreds-of-use-cases-Discussion-paper.ashx

  • Collins, H. (1999). Regulating contracts. Oxford: Oxford University Press.

    Google Scholar 

  • Cranston, R. (1979). Regulating business: Law and consumer agencies. London: Macmillan.

    Book  Google Scholar 

  • DESI report. (2019). Integration of Digital Technology, Digital Economy and Society Index (DESI), European Commission, https://ec.europa.eu/digital-single-market/en/desi, Last call 02.09.2019.

  • Dyson, K. (1992). The politics of regulation in Germany (p. 22). Aldershot: Dartmouth.

    Google Scholar 

  • Elkin, S. L. (1985). Regulation as a political question. Policy Science, 18, 95–108.

    Google Scholar 

  • For artificial intelligence to thrive, it must explain itself, Science and Technology, The Economist, February 15, 2018., https://www.economist.com/science-and-technology/2018/02/15/for-artificial-intelligence-to-thrive-it-must-explain-itself, Last call 02.09.2019.

  • Foster, C. (1992). Privatisation, public ownership and the regulation of natural monopoly. Oxford: Oxford University Press.

    Google Scholar 

  • Francis, J. G. (1993). The Politics of Regulation (p. 5). Oxford: Blackwell.

    Google Scholar 

  • Freeman, J. (2000). The private role in public governance. New York University Law Review, 75, 543–675.

    Google Scholar 

  • Froud, J., Boden, R., Ogus, A., & Stubbs, P. (1998). Controlling the regulators. London: Palgrave Macmillan.

    Book  Google Scholar 

  • Furlong, S. R., & Kerwin, C. M. (2005). Interest group participation in rule making: A decade of change. Journal of Public Administration Research and Theory, 15(3), 353–370.

    Article  Google Scholar 

  • Gantzias, G. (2019). The dynamics of regulation: Global control, local resistance. London: Routledge. https://doi.org/10.4324/9781315196497.

    Book  Google Scholar 

  • Gantzias, G. (2013). The Greek crisis & CODTRA (code of digital transactions): Mobile payments and the global info-cash. In E. Carayannis & G. Korres (Eds.), European socio-economic integration: Challenges, opportunities and lessons learned (pp. 85–95). New York: Springer.

    Chapter  Google Scholar 

  • Gantzias, G. (2014). Info-communication globalization and digital tax payments culture: The Greek crisis and the global info-cash. In N. Petropoulos & G. Tsobanoglou (Eds.), The Debt Crisis in the Eurozone: Social Impacts (pp. 481–509). Newcastle upon Tyne, UK: Cambridge Scholars Publishers.

    Google Scholar 

  • ‘Google Chief Sundar Pichai warns against rushing into AI regulation’ The Financial Times, September 20, 2019. https://www.ft.com/content/b16e6ee8-dbb2-11e9-8f9b-77216ebe1f17, Last call 02.09.2019.

  • Gruber, L. (2000). Ruling the world: Power politics and the rise of supranational institutions. Princeton, NJ: Princeton University Press.

    Book  Google Scholar 

  • Gunningham, N., & Rees, J. (1997). Industry self-regulation: An institutional perspective. Law & Policy, 19, 363–414.

    Article  Google Scholar 

  • Gunningham, N., & Grabosky, P. (1999). Smart regulation: Designing environmental policy. Oxford: Oxford University Press.

    Google Scholar 

  • Gunningham, N. (1995). Environment, self-regulation, and the chemical industry: Assessing responsible care. Law & Policy, 17, 57–109.

    Article  Google Scholar 

  • Gunningham, N., Kagan, R., & Thornton, D. (2003). Shades of green: Business, Regulation and Environment. California: Stanford University Press.

    Google Scholar 

  • Hancher, L., & Moran, M. (1989a). Organising regulatory space. In L. Hancher & M. Moran (Eds.), Capitalism, Culture and Economic Regulation. Oxford: Oxford University Press.

    Google Scholar 

  • Hancher, L., & Moran, M. (1989b). Capitalism. Culture and Economic Regulation: Clarendon Press.

    Google Scholar 

  • Held, V. (1970). The public interest and individual interest. New York: Basic Books.

    Google Scholar 

  • Hare, S. (2019). We will define ethics of AI in law. The Wired World in 2020, The Wired, Security, p.14.

    Google Scholar 

  • Herman, E. S. (1981). Corporate control, corporate power. In A twentieth century fund study. Cambridge: Cambridge University Press.

    Google Scholar 

  • Hood, C. (2006). Transparency in historical perspective. In C. Hood & D. Heald (Eds.), Transparency: The key to better governance? Oxford: Oxford University Press/British Academy.

    Chapter  Google Scholar 

  • Hood, C. (2002). The risk game and the blame game. Government and Opposition, 37, 15–37.

    Article  Google Scholar 

  • Hood, C., Scott, C., James, O., Jones, G., & Travers, T. (1999). Regulation inside government. Oxford: Oxford University Press.

    Book  Google Scholar 

  • Horwitz, R. B. (1989). The irony of regulation reform: The deregulation of American telecommunication. New York: Oxford University Press.

    Google Scholar 

  • Joskow, P. L. (1974, October). Inflation and environmental concern: Structural change in the process of public utility price regulation. Journal of Law and Economics, 17/2, 291–327.

    Google Scholar 

  • Kerwer, D. (2005). Rules that many use: Standards and global regulation. Governance, 18, 611–632.

    Article  Google Scholar 

  • Kerwin, C. M. (2003). Rulemaking: How government agencies write law and make policy. Washington, DC: Congressional Quarterly Press.

    Google Scholar 

  • Kirkpatrick, C., & Parker, D. (2007). Regulatory impact assessment: Towards better regulation? Cheltenham: Edward Elgar Publishing.

    Book  Google Scholar 

  • Kolko, G. (1963). The Triumph of conservatism: A reinterpretation of American history, 1900–1916 (p. 286). New York: Free Press.

    Google Scholar 

  • Kwakwa, E. (2000). Regulating the international economy: What is the role of the state? In M. Byers (Ed.), The role of law in international regulations and international law (pp. 227–226). Oxford: Oxford University Press.

    Google Scholar 

  • Lane, J., & Ersson, S. (2000). The New Institutional Politics: Performance and outcomes. London: Routledge.

    Book  Google Scholar 

  • Lee, K. (2019). AI will go from rocket sciences to mainstream. The Wired World in 2020, The Wired, Technology, p.14.

    Google Scholar 

  • Levi-faur, D. (2005). The global diffusion of regulatory capitalism. Annals of the American Academy of Political and Social Science, 598(1), 12–32.

    Article  Google Scholar 

  • Levy, B., & Spiller, P. (1996). Regulation, Institutions and Commitment. Cambridge: Cambridge University Press.

    Book  Google Scholar 

  • Lindblom, C. E. (1977). Politics and the markets: The world’s political-economic systems. New York: Basic Books.

    Google Scholar 

  • Lodge, M., & Wegrich, K. (2009). High quality regulation: Its popularity, its tools and its future. Public Money & Management, 29(3), 145–152.

    Article  Google Scholar 

  • Lodge, M. (2008). Regulation, the regulatory state and European politics. West European Politics, 31(1/2), 280–301.

    Article  Google Scholar 

  • Liu, S. (2019). Artificial intelligence (AI) worldwide – Statistics & Facts. December 4, https://www.statista.com/topics/3104/artificial-intelligence-ai-worldwide/

  • MacAvoy, P. W. (1971, April). The regulation-induced shortage of National Gas. Journal of Economics, XIV, 167–199.

    Google Scholar 

  • Majone, G. D. (1989). Evidence, argument and persuasion in the policy process (1st ed.). New Haven: Yale University Press.

    Google Scholar 

  • Majone, G. D. (Ed.). (1996). Regulating Europe. London: Routledge.

    Google Scholar 

  • ‘Masters of the universe’ Leader, The Economist, October 5, 2019, Vol. 433, No. 9163, p.11.

    Google Scholar 

  • Mattli, W. (2003). Public and private governance in setting international standards. In M. Kahlerand & D. A. Lake (Eds.), Governance in a global economy: Political Authority in Transition. Princeton, NJ: Princeton University Press.

    Google Scholar 

  • McKean, R. N. (1970). The role of analytical aids. In Lewis Ganthrop (Ed.), Administrative Process and Democratic Theory (pp. 253). Boston: Houghton Mifflin.

    Google Scholar 

  • McQuail, D. (1992). Media performance (p. 23). London: Sage.

    Google Scholar 

  • Moore, D. A., Tetlock, P. E., Tanlu, L., & Bazerman, M. H. (2006). Conflicts of interest and the case of auditor independence: Moral seduction and strategic issue cycling. Academy of Management Review, 31(1), 10–29.

    Article  Google Scholar 

  • Moore, M. (2008, October 17). Financial crisis: Lord turner vows tougher regulation of banks, Daily Telegraph.

    Google Scholar 

  • Mosco, V. (1988). Towards a theory of the state and telecommunication policy. Journal of Communication, 38, 120.

    Article  Google Scholar 

  • Normanton, E. I. (1996). The Accountability and Audit of Governments. Manchester: Manchester University Press.

    Google Scholar 

  • Ogues, A. (1994). Regulation. Oxford: Caledonian Press.

    Google Scholar 

  • Ogus, A. (2007). Better regulation—Better enforcement. In S. Weatherill (Ed.), Better Regulation. Oxford: Hart Publishing.

    Google Scholar 

  • Ogus, A. (1995). Re-thinking self-regulation. Oxford Journal of Legal Studies, 15, 97–108.

    Article  Google Scholar 

  • Ogus, A. (2004). W(h)ither the economic theory of regulation? In J. Jordana & Levi-Faur (Eds.), The Politics of Regulation. Cheltenham: Edward Elgar.

    Google Scholar 

  • Oravec, J. A. (2018). Artificial Intelligence, Automation, and Social Welfare: Some Ethical and Historical Perspectives on Technological Overstatement and Hyperbole. Ethics and Social Welfare, 13, 18. https://doi.org/10.1080/17496535.2018.1512142.

    Article  Google Scholar 

  • Osborne, D., & Gaebler, T. (1992). Reinventing government: How the entrepreneurial Spirit is transforming the public sector. Reading, MA: Addison-Wesley.

    Google Scholar 

  • Pargal, S. (2003). Regulation and private sector Investment in Infrastructure. In W. Easterly & L. Servén (Eds.), The limits of stabilisation: Infrastructure, public deficits and growth in Latin America. Washington, DC: World Bank.

    Google Scholar 

  • Payne, K. (2018). Artificial intelligence: ‘A revolution in strategic affairs?’. Survival, 60(5), 7–32. https://doi.org/10.1080/00396338.2018.1518374.

    Article  Google Scholar 

  • Perri 6. (2001). Ethics, regulation and the new artificial intelligence, part II: Autonomy and liability. Information, Communication & Society, 4(3), 406–434.

    Article  Google Scholar 

  • Posner, R. A. (1974). Theories of economic Regulation. Bell Journal of Economics and Management Science, 5/2(Autumn), 335–358.

    Google Scholar 

  • Rees, J. (1988). Reforming the workplace: A study of self-regulation in occupational safety. Philadelphia: University of Pennsylvania Press.

    Book  Google Scholar 

  • Rolan, G., Humphries, G., Jeffrey, L., Samaras, E., Antsoupova, T., & Stuart, K. (2018). More human than human? Artificial intelligence in the archive, archives and manuscripts. 47, 179 https://doi.org/10.1080/01576895.2018.1502088.

  • Scott, C. (1998). The Justification of Regulatory Relations in the UK Utilities Sector. In J. Black, P. Muchlinski, P. Walker (Eds.), Commercial Regulation and Judicial Review, Oxford: Hard Pablishers.

    Google Scholar 

  • Scott, C. (2000). Accountability in the regulatory state. Journal of Law and Society, 37, 38–60.

    Article  Google Scholar 

  • Scott, C. (2001). Analyzing regulatory space: Fragmented resources and institutional design. Public Law (Summer), 329–353.

    Google Scholar 

  • Scott, C. (2008). Regulating private legislation. In F. Cafaggi & H. Muir-Watt (Eds.), Making European private law: Governance design. Cheltenham: Edward Elgar.

    Google Scholar 

  • Sell, S. K. (2003). Private power, public law: The globalisation of intellectual property rights. Cambridge: Cambridge University Press.

    Book  Google Scholar 

  • Shearer, T. (2002). Ethics and accountability: From the for-itself to the for-the-other. Accounting, Organizations and Society, 27(6), 541–573.

    Article  Google Scholar 

  • Shleifer, A. (2005). Understanding regulation. European Financial Management, 11(4), 439–451.

    Article  Google Scholar 

  • Sills, P. L. (1986). Public interest. In International Encyclopedia of Social Sciences (pp. 170–174). New York: Macmillan.

    Google Scholar 

  • Simmons, B. A. (2001). The international politics of harmonisation: The case of capital market regulation. International Organization, 55(3), 589–620.

    Article  Google Scholar 

  • Sinclair, D. (1997). Self-regulation versus command and control? Beyond false dichotomies. Law & Policy, 19, 529–559.

    Article  Google Scholar 

  • Snyder, F. (1993). The effectiveness of European Community law: Institutions, processes, tools and techniques. Modern Law Review, 56, 19–54.

    Article  Google Scholar 

  • Stigler, G. J. (1971). The theory of economic regulation. Bell Journal of Economics and Management Science, 2, 3–21.

    Google Scholar 

  • Thatcher, M. (1998). Institutions, regulation and change. West European Politics, 21(1), 120–147.

    Article  Google Scholar 

  • The tech offensive, Silicon Valley in the cross-hairs, Business, The Economist, October 5, 2019, Vol. 433, No. 9163, p.5.

    Google Scholar 

  • Thompson, K. (1997). Media and cultural regulation. London: Sage.

    Google Scholar 

  • West, W. F. (2005). The institutionalisation of regulatory review: Organisational stability and responsive competence at OIRA. Presidential Studies Quarterly, 35(1), 76–93.

    Article  Google Scholar 

  • West, W. F. (1988). The growth of internal conflict in administrative regulation. Public Administrative Review, 48(4), 773–782.

    Article  Google Scholar 

  • Wilson, J. Q., & Rachal, P. (1977). Can the government regulate itself. The Public Interest, 46, 3–14.

    Google Scholar 

  • Wilson, J. Q. (1980). The politics of regulation. In J. Q. Wilson (Ed.), The politics of regulation. New York: Basic Books.

    Google Scholar 

  • Yeung, K. (2010). The regulatory state. In R. Baldwin, M. Cave, & M. Lodge (Eds.), Oxford handbook of regulation. Oxford: Oxford University Press.

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Hellenic Open University, Patras, Greece

    George Gantzias

Authors
  1. George Gantzias
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to George Gantzias .

Editor information

Editors and Affiliations

  1. Nanyang Technological University, Singapore, Singapore

    Seung Ho Park

  2. Universidad EAFIT, Medellin, Antioquia, Colombia

    Maria Alejandra Gonzalez-Perez

  3. Universidade do Vale do Itajaí, Itajaí, Brazil

    Dinorá Eliete Floriani

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Gantzias, G. (2021). Dynamics of Public Interest in Artificial Intelligence: ‘Business Intelligence Culture’ and Global Regulation in the Digital Era. In: Park, S.H., Gonzalez-Perez, M.A., Floriani, D.E. (eds) The Palgrave Handbook of Corporate Sustainability in the Digital Era. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-42412-1_14

Download citation

Publish with us

Policies and ethics

Search

Navigation