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HIV telehealth: framing the dialog and debate for reaching community consensus

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Abstract

Telehealth is a promising innovation in HIV care and services. It holds promise to leverage health information technology, (HIT), for expanding the benefits of treatment to underserved groups and Persons Living With HIV/AIDS, (PLWHA) dwelling in remote areas. The exploration of telehealth service structure, processes and effects is a useful starting point for clarifying expectations and setting benchmarks. Northeast Florida Ryan White network is in an early stage of telemedicine development and implementation. Learning from others is key to the design of effective telehealth services. Outlined here are essential tenets for framing consensus regarding the delivery, oversight, and evaluation of teleservices in Jacksonville, Florida. Multiple stakeholders are vested in the implementation of telehealth. Health services policy can inform the evolution of HIV teleservices in Northeast Florida and elsewhere.

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Acknowledgements

This project was supported by the Health Resources and Services Administration, (HRSA), of the U.S. Department of Health and Human Services, (HHS), under grant number HRSA-17-030, titled, Ryan White HIV/AIDS Program Part A HIV Emergency Relief Grant Program, for grant amount $6,033,537.00. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

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Authors and Affiliations

  1. Social Services Division, Consultant Parks, Recreation & Community Services Department, City of Jacksonville, 2000 Stambuk Lane, Apt 212, Statesboro, GA, 30458, USA

    Graham F. Watts Sr

  2. CAN Community Health, 4615 Phillips Hwy, Jacksonville, FL, 32207, USA

    M. Maximillion Wilson

  3. Lutheran Social Services of NE Florida, Jacksonville, FL, 32207, USA

    Heather Vaughan

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  1. Graham F. Watts Sr
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  2. M. Maximillion Wilson
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  3. Heather Vaughan
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Correspondence to Graham F. Watts Sr.

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This corresponding author works for the city entity that receives funding directly from HRSA. The other authors are indirectly funded by HRSA through the directly funded city entity.

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Appendix

Appendix

Table 1 Telehealth client-clinician and system identification decision matrix
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Watts, G.F., Wilson, M.M. & Vaughan, H. HIV telehealth: framing the dialog and debate for reaching community consensus. Health Technol. 9, 251–256 (2019). https://doi.org/10.1007/s12553-019-00310-x

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