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Characterizing Homelessness Discourse on Social Media

Published:02 May 2019Publication History

ABSTRACT

Social media allows us to connect and maintain relationships in spite of physical distance and barriers; as computers and the internet become more accessible, hard-to-reach populations are finding a voice on these platforms. One such group is those who are or have been homeless. Through a computational linguistic analysis of a large corpus of Tumblr blog posts, this paper provides preliminary insights to understand the unique ways homeless bloggers express their needs, frustrations and financial/social distress, connect with others, and seek emotional and practical support from others. We highlight future investigations, building upon this research, that can be pursued in HCI to assist an underserved population with the difficult life experience of homelessness.

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    • Published in

      cover image ACM Conferences
      CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
      May 2019
      3673 pages
      ISBN:9781450359719
      DOI:10.1145/3290607

      Copyright © 2019 Owner/Author

      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 2 May 2019

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      Overall Acceptance Rate6,164of23,696submissions,26%

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