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Testing U.S. State-Based Training Models to Meet Health Workforce Needs in Long-Term Care

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Abstract

The US health care system and its workforce is rapidly changing to meet the triple aim of reducing costs, increasing quality of care and improving the patient experience. There is a need to align training models with system needs and patient preferences in ways that allow the most cost effective members of the care team to shoulder increasing shares of this care (Ricketts and Fraher, Health Affairs, 32(11), 1874–1880, 2013). One entry-level and in-demand class of health care workers are personal and home care aides (PHCAs). The US Bureau of Labor Statistics projects a 26% increase in PHCAs to over 2.2 million workers by 2024 (OOH 2014). System needs for rebalancing care from institutional settings into the community and patient preferences for in-home care have aligned to drive the need for PHCAs. The increasing prevalence of chronic disease, medical complexity and dementia mean that these workers will be required to handle increasingly challenging clients and function as a key member of increasingly integrated health care teams. Therefore, the development of new models of education and training are necessary. Standards for PHCA training are quite low (Marquand and Chapman 2014) and states leave most training to employers with little to no oversight (Kelly et al. Journal of Applied Gerontology, 32(7): 804–832, 2013). The purpose of this study is to present case studies of six state-based training models for PHCAs funded by the Affordable Care Act. We discuss state approaches to recruitment of trainees, curriculum design and delivery methods, and key lessons learned to inform model development internationally.

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Acknowledgements

The authors would like to acknowledge our partners and the coalitions of stakeholders that implemented and evaluated these large and complicated state-based projects. While there are too many names and organizations to list, we would like to express our gratitude to the state-based coordinators, planners, managers, instructors, advocates and especially the direct care workers and trainees that participated in the six projects and their evaluations. The demonstration projects described here were funded by the United States Health Resources and Services Administration through the Personal and Home Care Aide State Training grant program.

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Correspondence to Jennifer Craft Morgan.

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This article uses secondary data from each site and therefore does not contain any studies with human participants or animals performed by the authors.

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Morgan, J.C., Edris, N., Luz, C.C. et al. Testing U.S. State-Based Training Models to Meet Health Workforce Needs in Long-Term Care. Ageing Int 43, 123–140 (2018). https://doi.org/10.1007/s12126-017-9286-6

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