Abstract
The paper covers the area of systems thinking and practice in management consultancy primarily in Tata Consultancy Service in India. As the largest consultancy organization in the country, it has the need and opportunity to deal with very large societal systems which are by nature complex. It needs to develop new holistic approaches to execute the assignments. The Systems Engineering and Cybernetic Centre (SECC) was started in 1982 to meet this requirement. The paper described the genesis and the arena of activity of SECC over the years, highlighting the formulation of an interactive consulting paradigm and a multimodeling approach to complex problem solving. The philosophical bases of these are discussed along with systems practice in some typical complex assignments.
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Murthy, P.N. Systems practice in consulting. Systems Practice 7, 419–438 (1994). https://doi.org/10.1007/BF02169363
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DOI: https://doi.org/10.1007/BF02169363