Abstract
This paper presents the result of research on organizational commitment in the sector of health protection. 150 doctors and nurses employed in three hospitals in Lodz and in two Sanitary and Epidemiological Stations located in Lodz participated in the research. Gallupa Test (G12) was used to measure the engagement together with in-depth structured individual interviews (IDI). The research showed a problem of the lack of balance of resources and work demands, which results in the decrease of the affective commitment and causes the danger of professional burnout of medical staff. The engagement in the group of respondents increased with age but in none of the age categories both among doctors and nurses exceeded the level of 37%.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
The opt-out clause is a written statement of a person on duty (most often a physician) about giving consent to work in excess of 48 h per week in the adopted settlement period. Signing this clause is very often a problem in determining the actual working time of a given doctor. The opt-out directive stipulates that the physician may or may not, individually, voluntarily agree to extend the working time beyond 48 h during a week and the employer is not allowed to discriminate or draw consequences against an employee who does not give such consent.
References
Schaufeli, W.B., Bakker, A.B.: The conceptualization and measurement of work engagement’. In: Bakker, A.B., Leiter, M.P. (eds.) Work Engagement: A Handbook of Essential Theory and Research, pp. 10–24. Psychology Press, New York (2010)
Meyer, J.P., Allen, N.J.: A tree-component conceptualization on organizational commitment. Hum. Res. Manage. Rev. 1 (1991)
McCashland, C.R.: Core components of the service climate: linkages to customer satisfaction and profitability. Dissertation Abstracts International US: Univ. Microfilms International 60(12-A), 89 (1999)
Daniel: Engagement policies boost pre-tax profits at Nationwide, pp. 1–7. Personnel Today (2004)
Bragg, T.: Improve employee commitment “industrial management” 44, 18–19 (2002)
Harter, J.K., Schmidt, F.L., Keyes, C.L.: Well-being in the workplace and its relationship to business outcomes: a review of Gallup studies. In: Keyes, C.L. (ed.) Flourishing: The Positive Person and The Good Life. American Association Hay Group, Washington (2003)
Maslach, C.A: Multidimensional theory of burnout. In: Cooper C.L. (ed.) Theories of Organizational Stress. Oxford University Press, New York (1998)
Khan, F., Zafar S.: An empirical study of affective commitment across demographic groups in the banking sector of Pakistan. Pak. J. Commer. Soc. Sci. 7(3), 555–563 (2013)
Britt, T.W., Castro, C.A., Adler, A.B.: Self-engagement, stressors, and health: a longitudinal study. Pers. Soc. Psychol. Bull. 31(11), 1475–1486 (2005)
Andrew, O.C., Sofian, S.: Individual factors and work outcomes of employee engagement. Procedia – Soc. Behav. Sci. 40, 498–508 (2012)
Shuck, B., Ghosh, R., Zigarmi, D., Nimon, K.: The jingle jangle of employee engagement: further exploration of the emerging construct and implications for workplace learning and performance. Hum. Res. Dev. Rev. 12(1), 11–35 (2012)
Yalabik, Y.Z., Popaitoon, P., Chowne, J.A., Rayton, B.A.: Work engagement as a mediator between employee attitudes and outcomes. Int. J. Hum. Res. Manage. 24, 2799–2823 (2013)
Leijten, F.R., van den Heuvel, S.G., Ybema, J.F., van der Beek, A.J., Robroek, S.J., Burdorf, A.: The influence of chronic health problems on work ability and productivity at work: a longitudinal study among older employees. Scand. J. Work Environ. Health. 40(5), 473–482 (2014). https://doi.org/10.5271/sjweh.3444
Shimazu, A., Schaufeli, W.B., Kamiyama, K., Kawakami, N.: Workaholism vs. work engagement: the two different predictors of future well-being and performance. Int. J. Behav. Med. 22(1), 18–23 (2015)
Schaufeli, W.B, Taris, T.W.: A critical review of the job demands-resources model: implications for improving work and health. In: Bauer, G.,F., Hämmig, O. (ed.), Bridging Occupational, Organizational and Public Health: A Transdisciplinary Approach, pp. 43–68. Springer Science + Business, Media, Dordrecht (2014)
Bakker, A.,B., Bal, P.M.: Weekly work engagement and performance: a study among starting teachers’. J. Occup. Organ. Psychol. 83, pp. 189–206 (2010)
OECD Statistics 2017 (2017). http://www.oecd.org/els/health-systems/health-data.htm
Health at a Glance Europe 2016 (2016). http://www.oecd.org/health/health-at-a-glance-europe-23056088.htm
Zdrowie i ochrona zdrowia w 2016 roku, GUS, Warszawa (2017)
Lekarze w badaniach opinii społecznej 2016, Ośrodek Studiów, Analiz i Informacji Naczelnej Izby Lekarskiej, Warszawa (2016)
Raport “Zaufanie do zawodów”. GKF, Warszawa (2016)
Mathieu, J., Zajac, D.: A review of meta-analyses of the antecedents, correlates and consequences of organizational commitment. Psychol. Bull. 108(2), 171–194 (1990)
Ahmad, K.Z., Abu Bakar, R.: The association between training and organizational commitment among white-collar workers in Malaysia. In: Int. J. Train. Dev. 7, 166–185 (2003)
Chew, I., Putti, J.: Relationship on work-related values of Singaporean and Japanese managers in Singapore. Hum. Relat. 48(10), 1149–1170 (1995)
Bochner, S., Hesketh, B.: Power distance, individualism/collectivism, and job-related attitudes in a culturally diverse work group. J. Cross-Cult. Psychol. 25(2), 233–257 (1994)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer International Publishing AG, part of Springer Nature
About this paper
Cite this paper
Stankiewicz-Mróz, A. (2019). Factors Building Commitment of Healthcare Workers. In: Lightner, N. (eds) Advances in Human Factors and Ergonomics in Healthcare and Medical Devices. AHFE 2018. Advances in Intelligent Systems and Computing, vol 779. Springer, Cham. https://doi.org/10.1007/978-3-319-94373-2_16
Download citation
DOI: https://doi.org/10.1007/978-3-319-94373-2_16
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-94372-5
Online ISBN: 978-3-319-94373-2
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)