| 1 | The average hospital | Accounting, Organizations and Society | 2005 | 200 |
| 2 | Examination of the dimensions of quality in higher education | Quality Assurance in Education | 2004 | 199 |
| 3 | Take responsibility for electronic-waste disposal | Nature | 2016 | 194 |
| 4 | Asset pricing in production economies with extrapolative expectations | Journal of Monetary Economics | 2015 | 176 |
| 5 | An examination of the main factors affecting trust/commitment in supplier‐dealer relationships: an empirical study of the Swedish wood industry | The TQM Journal | 2000 | 167 |
| 6 | Internal communication during change management | Corporate Communications | 2002 | 127 |
| 7 | E‐government: the realities of using IT to transform the public sector | Managing Service Quality | 2003 | 107 |
| 8 | Achieving high satisfaction in supplier‐dealer working relationships | Supply Chain Management | 2003 | 104 |
| 9 | An Empirical Analysis of Interest Rate Swap Spreads | Journal of Fixed Income | 1994 | 67 |
| 10 | Strengthening the weakest link of TQM – from customer focus to customer understanding | The TQM Journal | 2001 | 66 |
| 11 | Out-of-Network Emergency-Physician Bills — An Unwelcome Surprise | New England Journal of Medicine | 2016 | 64 |
| 12 | The internationalisation of Chinese enterprises: the analysis of the UK case | International Journal of Technology and Globalisation | 2008 | 58 |
| 13 | Social Capital and the Linkages of High-Tech Companies to the Military Defense System: Is there a Signaling Mechanism? | Small Business Economics | 2006 | 55 |
| 14 | Gender differences and similarities in the leadership styles and behaviour of UK managers | Gender in Management | 2003 | 51 |
| 15 | Quality management in Europe: a cultural perspective | The TQM Journal | 2002 | 50 |
| 16 | Analysing qualitative data: computer software and the market research practitioner | Qualitative Market Research | 2002 | 43 |
| 17 | The Development of Credit Unions and Their Role in Tackling Financial Exclusion | Public Money and Management | 2007 | 43 |
| 18 | Who should invest in blockchain technology under different pricing models in supply chains? | European Journal of Operational Research | 2024 | 36 |
| 19 | Regulatory Impact Assessment in Developing and Transition Economies: A Survey of Current Practice | Public Money and Management | 2004 | 33 |
| 20 | Quality management in global firms | The TQM Journal | 2004 | 32 |
| 21 | COUNTRY AND INDUSTRY INFLUENCE ON DIVIDEND POLICY: EVIDENCE FROM JAPAN AND THE U.S.A. | Journal of Business Finance and Accounting | 1986 | 30 |
| 22 | Management of service quality – differences in values, practices and outcomes | Managing Service Quality | 2003 | 27 |
| 23 | Payer Competition and Cost Shifting in Health Care | Journal of Economics and Management Strategy | 1994 | 25 |
| 24 | Understanding egovernment and egovernance: stakeholders, partnerships and CSR | International Journal of Quality and Reliability Management | 2007 | 25 |
| 25 | Acceptance of Online Medical Websites: An Empirical Study in China | International Journal of Environmental Research and Public Health | 2019 | 24 |
| 26 | Auditing and mapping key skills within university curricula | Quality Assurance in Education | 2004 | 21 |
| 27 | Re‐evaluating the marketing concept | European Business Review | 2001 | 20 |
| 28 | Unlocking from Community Stakeholders, Corporate Social Responsibility (CSR) projects for effective Company–Community relationship | Labor History | 2018 | 20 |
| 29 | Editorial | Public Money and Management | 2007 | 19 |
| 30 | Social learning with endogenous observation | Journal of Economic Theory | 2016 | 19 |
| 31 | Climate risk and audit fees: An international study | Accounting and Finance | 2023 | 17 |
| 32 | Applying Fuzzy Comprehensive Evaluation Method to Evaluate Quality in Crisis and Emergency Management | Communications in Statistics - Theory and Methods | 2012 | 16 |
| 33 | Aggressive Corporate Finance | Journal of Derivatives | 1997 | 14 |
| 34 | Consumer driven and bi‐directional value chain diffusion models | European Business Review | 2003 | 14 |
| 35 | Wage trends and policies in China: dynamics and contradictions | Industrial Relations Journal | 1991 | 12 |
| 36 | TQM goes to school: an effective way of improving school quality | The TQM Journal | 1999 | 12 |
| 37 | Financial Development, Labor Participation, and Employment in Urban China | Emerging Markets Finance and Trade | 2016 | 12 |
| 38 | Stock Repurchases and the EPS Enhancement Fallacy | Financial Analysts Journal | 2008 | 11 |
| 39 | Crisis and Innovation | Journal of Portfolio Management | 2010 | 10 |
| 40 | A critical review of e‐service in Northern Ireland Electricity | Managing Service Quality | 2003 | 9 |
| 41 | Modelling the diffusion of specialised knowledge | ASLIB Proceedings | 2003 | 9 |
| 42 | Do Mature Firms Gain Higher Economic Value from R&D Investment? | Journal of Industry, Competition and Trade | 2021 | 8 |
| 43 | INVESTMENT BEHAVIOUR AND GOVERNMENT TAX POLICY: A SURVEY OF THE LARGEST UK FIRMS | Journal of Business Finance and Accounting | 1992 | 7 |
| 44 | Dynamic R&D competition under uncertainty and strategic disclosure | Journal of Economic Behavior and Organization | 2021 | 7 |
| 45 | Fund Hiring Rules and Investment Firms | Journal of Investing | 2015 | 6 |
| 46 | Do Employers Discriminate Against the Aging Workers when Hiring Employees in China? | Journal of International Development | 2017 | 5 |
| 47 | Does Investors’ Fear Gauge in a Mature Market Matter? Evidence from the MENA Region | Journal of Wealth Management | 2018 | 5 |
| 48 | On an automated material handling system design problem in cellular manufacturing systems | European Journal of Industrial Engineering | 2019 | 5 |
| 49 | Can Mobile Payment Increase Household Income and Mitigate the Lower Income Condition Caused by Health Risks? Evidence from Rural China | International Journal of Environmental Research and Public Health | 2022 | 5 |
| 50 | PRIVATIZATION UNDER MRS. THATCHER AN EXTIENSION TO THE DEBATE | Public Administration | 1992 | 4 |
