| Enhancing Service Loyalty: The Roles of Delight, Satisfaction, and Service Quality | Journal of Travel Research | 2017 | 83 |
| The Evolution and Prospects of Service-Dominant Logic: An Investigation of Past, Present, and Future Research | Journal of Service Research | 2017 | 79 |
| Corporate Social Responsibility and Gender Diversity: Insights from Asia Pacific | Corporate Social Responsibility and Environmental Management | 2017 | 76 |
| Transcendence through Rhetorical Practices: Responding to Paradox in the Science Sector | Organization Studies | 2017 | 74 |
| Trapped in Statelessness: Rohingya Refugees in Bangladesh | International Journal of Environmental Research and Public Health | 2017 | 53 |
| The influence of information overload on the development of trust and purchase intention based on online product reviews in a mobile vs. web environment: an empirical investigation | Electronic Markets | 2017 | 49 |
| Do board chairs matter? The influence of board chairs on firm performance | Strategic Management Journal | 2017 | 48 |
| Challenges of integrated modelling in mining regions to address social, environmental and economic impacts | Environmental Modelling and Software | 2017 | 47 |
| An analysis of the airport experience from an air traveler perspective | Journal of Hospitality and Tourism Management | 2017 | 39 |
| Contextual ambidexterity and innovation in healthcare in India: the role of HRM | Personnel Review | 2017 | 38 |
| A relational understanding of work-life balance of Muslim migrant women in the west: future research agenda | International Journal of Human Resource Management | 2017 | 37 |
| Destination characteristics that drive hotel performance: A state-of-the-art global analysis | Tourism Management | 2017 | 34 |
| Embracing the foreign: Cultural attractiveness and international strategy | Strategic Management Journal | 2017 | 32 |
| Innovation Agents in the Public Sector: Applying Champion and Promotor Theory to Explore Innovation in the Australian Public Service | Australian Journal of Public Administration | 2017 | 30 |
| Usage center – value cocreation in multi-actor usage processes | Journal of Service Theory and Practice | 2017 | 28 |
| Operating small tourism firms in rural destinations: A social representations approach to examining how small tourism firms cope with non-tourism induced changes | Tourism Management | 2017 | 28 |
| Time series momentum and moving average trading rules | Quantitative Finance | 2017 | 27 |
| Social Psychology, Consumer Culture and Neoliberal Political Economy | Journal for the Theory of Social Behaviour | 2017 | 26 |
| Fuzzy cognitive maps enabled root cause analysis in complex projects | Applied Soft Computing Journal | 2017 | 25 |
| Whistle-blowing and the politics of truth: Mobilizing ‘truth games’ in the WikiLeaks case | Human Relations | 2017 | 25 |
| Go with the flow: engineering flow experiences for customer engagement value creation in branded social media environments | Journal of Brand Management | 2017 | 25 |
| Transnational education and total quality management: a stakeholder-centred model | Journal of Management Development | 2017 | 24 |
| Socioeconomic inequalities of outpatient and inpatient service utilization in China: personal and regional perspectives | International Journal for Equity in Health | 2017 | 24 |
| Evaluating volunteer tourism: has it made a difference? | Tourism Recreation Research | 2017 | 23 |
| Understanding the psychological impact of unconventional gas developments in affected communities | Energy Policy | 2017 | 23 |
