| Design for service inclusion: creating inclusive service systems by 2050 | Journal of Service Management | 2018 | 84 |
| The use of sampling methods in advertising research: a gap between theory and practice | International Journal of Advertising | 2018 | 71 |
| Experiences of ageism and the mental health of older adults | Aging and Mental Health | 2018 | 56 |
| The link between customer satisfaction and loyalty: the moderating role of customer characteristics | Journal of Strategic Marketing | 2018 | 39 |
| Visionary leadership and employee creativity in China | International Journal of Manpower | 2018 | 24 |
| The Right Place at the Right Time: Medical Oncology Outpatients' Perceptions of Location of End-of-Life Care | Journal of the National Comprehensive Cancer Network: JNCCN | 2018 | 23 |
| A proposed framework of key activities and processes in the preparedness and recovery phases of disaster management | Disasters | 2018 | 23 |
| The relationship between organizational identification and internal whistle-blowing: the joint moderating effects of perceived ethical climate and proactive personality | Review of Managerial Science | 2018 | 18 |
| Men's Preconception Health: A Primary Health-Care Viewpoint | American Journal of Men's Health | 2018 | 16 |
| The state of ambidexterity research: a data mining approach | International Journal of Organizational Analysis | 2018 | 13 |
| Sexual Satisfaction Among Older Australian Heterosexual Men and Women: Findings from the Sex, Age & Me Study | Journal of Sex and Marital Therapy | 2018 | 13 |
| Multinational Corporate Power, Influence and Responsibility in Global Supply Chains | Journal of Business Ethics | 2018 | 10 |
| Selfie appropriation by young British South Asian adults | Information Technology and People | 2018 | 10 |
| An evaluation of supply chain integration across multi-tier supply chains of manufacturing-based SMEs in Malawi | International Journal of Logistics Management | 2018 | 10 |
| Legal, ethical, and rights issues in the adoption and use of the “My Health Record” by people with communication disability in Australia | Journal of Intellectual and Developmental Disability | 2018 | 9 |
| Detriments of colonialism on indigenous conflict resolution: an analysis of Pakistan and Tanzania | Contemporary Justice Review: Issues in Criminal, Social, and Restorative Justice | 2018 | 7 |
| Knowing how to get things done: Nurse consultants as clinical leaders | Journal of Clinical Nursing | 2018 | 6 |
| Mind your language!: role of language in strategic partnerships and post-merger integration | Journal of Global Operations and Strategic Sourcing | 2018 | 6 |
| Sources of information-seeking on sexually transmitted infections and safer sex by older heterosexual Australian men and women | Educational Gerontology | 2018 | 5 |
| Establishing academic leadership praxis in sustainable tourism: lessons from the past and bridges to the future | Journal of Sustainable Tourism | 2018 | 5 |
| A System Dynamics Model to Evaluate Effects of Retailer-Led Recycling Based on Dual Chains Competition: A Case of e-Waste in China | Sustainability | 2018 | 5 |
| Dual Chains Competition under Two Recycling Modes Based on System Dynamics Method | Sustainability | 2018 | 5 |
| Drivers of training and talent development: insights from oil and gas MNCs in Nigeria | Human Resource Development International | 2018 | 5 |
| Do medical oncology patients and their support persons agree about end-of-life issues? | Internal Medicine Journal | 2018 | 4 |
| How risk information and stakeholder-participation affect the sustainability of collaborative decisions: A case study on how the sustainability of stakeholder decisions is affected by different levels of stakeholder participation in preparing risk information | Business Strategy and the Environment | 2018 | 4 |
