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Technologies in Support of Knowledge Management Systems

Technologies in Support of Knowledge Management Systems

Murray E. Jennex
Copyright: © 2009 |Pages: 9
ISBN13: 9781605660264|ISBN10: 1605660264|EISBN13: 9781605660271
DOI: 10.4018/978-1-60566-026-4.ch588
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MLA

Jennex, Murray E. "Technologies in Support of Knowledge Management Systems." Encyclopedia of Information Science and Technology, Second Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2009, pp. 3686-3694. https://doi.org/10.4018/978-1-60566-026-4.ch588

APA

Jennex, M. E. (2009). Technologies in Support of Knowledge Management Systems. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, Second Edition (pp. 3686-3694). IGI Global. https://doi.org/10.4018/978-1-60566-026-4.ch588

Chicago

Jennex, Murray E. "Technologies in Support of Knowledge Management Systems." In Encyclopedia of Information Science and Technology, Second Edition, edited by Mehdi Khosrow-Pour, D.B.A., 3686-3694. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-026-4.ch588

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Abstract

Knowledge management systems (KMSs) support the various knowledge management (KM) functions of knowledge capture, storage, search, retrieval, and use. To do this, KMSs utilize a variety of technologies and enterprise systems. This chapter surveys the various technologies and enterprise systems. Specific attention is placed on enterprise systems that integrate KM into organizational business processes, and technologies that enhance the effectiveness of these implementations. The chapter is based primarily on research summarized in Case Studies in Knowledge Management (Jennex, 2005a) and articles published by the Knowledge Management Track at the Hawaii International Conference on System Sciences (HICSS).

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